Sr Business Systems Analyst

Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation.

Remote, VA


<p><strong>At Connection, our purpose is simple: we connect people with technology. From hardware&mdash;PCs, printers, servers, and more&mdash;to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers&rsquo; IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we&rsquo;re a Fortune 1000 IT solutions partner operating in 174 countries around the world&mdash;still driven by that startup mentality and guided by our original purpose.</strong></p>

keywords: position summary,position details,what we do,who we are,why you should join us,analysis,support,other duties,proficiency,communication,skills,preferred

Full Time

Overview: <strong>What We Do:</strong><br /><br />We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That&rsquo;s what we do. We&rsquo;re the IT Department&rsquo;s IT Department.<br /> <br /><strong>Who We Are:</strong><br /><br />Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It&rsquo;s what makes Connection unique&mdash;what drives us to innovate and create technology solutions that stand apart from the crowd. We&rsquo;d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.<br /> <br /><strong>Why You Should Join Us:</strong><br /><br />You&rsquo;ll find supportive teammates and a rewarding career at Connection&mdash;plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees&rsquo; emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You&rsquo;ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. <br /> <br /><br />The Senior Business Systems Analyst, working under the supervision of the Director, IT Business Analysis, is at the center of software development project teams focusing on complex, multi-system integrations. The Senior Analyst collaborates directly with business stakeholders, subject matter experts, project managers, developers, and testers to transform business vision into functional designs, user stories, and actionable tasks. As a member of the IT Business Process Optimization team, the Senior Business Systems Analyst builds consensus, solves challenging issues, and drives efficiencies. Senior BSAs use their considerable understanding of business processes and systems to facilitate process redesign, implement best practices, and address changing business requirements. Senior BSAs may also provide L2/L3 support including process troubleshooting and software testing&nbsp;<strong>to</strong>&nbsp;ensure quality, on-time change delivery.
Responsibilities: <br /> <ul> <li>Focuses systems analysis on complex business challenges and designs of multi-system integrations, collaborating across multiple teams.</li> <li>Conducts systems analysis, prepares functional design documentation, and reviews peer deliverables.</li> <li>Discovers business needs; defines, analyzes, and documents business objectives and requirements.</li> <li>Builds strong working partnerships with key business stakeholders to understand challenges and design solutions.</li> <li>Supports quality assurance testing, user acceptance testing and other end-user needs.</li> <li>Supports technical design and development.</li> <li>Completes project and process-related tasks.</li> <li>Provides reporting, data analysis, and visualization.</li> <li>Provides L2/L3 support including process troubleshooting and software testing to ensure quality, on-time change delivery.</li> <li>Duties can be performed remotely, on-site, or hybrid.</li> <li>Performs other duties and special projects as assigned.</li> </ul>
Requirements: <br /><strong>Required Competencies:</strong><br /> <ul> <li>Demonstrated expertise in at least two JD Edwards modules and a solid working knowledge of ERP "Order to cash" and "Procure to Pay" workstreams.</li> <li>Strong skills in facilitating solution discussions across multiple departments and vendors.</li> <li>Strong presentation and communications skills with the ability to clearly articulate business requirements, model business systems workflow and define system behavior in written design documents.</li> <li>Strong problem-solving, analytical and organizational skills with an attention to detail.</li> <li>Proven track record of successful engagement in the discovery and elicitation of business objectives, requirements and execution of related documentation, systems analysis and design specifications on software development and IT infrastructure projects.</li> <li>Proven track record as an influencer of a business process design</li> <li>Strong interpersonal skills with the ability to work in a collaborative team environment, with both technical and non-technical team members.</li> <li>Working knowledge of Microsoft Office Suite including Visio.</li> </ul> <br /><strong>Preferred Competencies:</strong><br /> <ul> <li>Technical background with previous software development experience preferred.</li> <li>Solid understanding of the Software Development Lifecycle (SDLC) and Application Lifecycle Management (ALM) including agile methodologies and toolsets.</li> </ul>