Imaging and Install Tech - PCC Ohio

Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation.

Wilmington, OH


<p><strong>At Connection, our purpose is simple: we connect people with technology. From hardware&mdash;PCs, printers, servers, and more&mdash;to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers&rsquo; IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we&rsquo;re a Fortune 1000 IT solutions partner operating in 174 countries around the world&mdash;still driven by that startup mentality and guided by our original purpose.</strong></p>

keywords: position summary,what we do,who we are,why you should join us,technical,equipment,knowledge,skills

Full Time

Overview: <strong>What We Do:</strong><br /><br />We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That&rsquo;s what we do. We&rsquo;re the IT Department&rsquo;s IT Department.<br /> <br /><strong>Who We Are:</strong><br /><br />Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It&rsquo;s what makes Connection unique&mdash;what drives us to innovate and create technology solutions that stand apart from the crowd. We&rsquo;d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.<br /> <br /><strong>Why You Should Join Us:</strong><br /><br />You&rsquo;ll find supportive teammates and a rewarding career at Connection&mdash;plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees&rsquo; emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You&rsquo;ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. <br /> <br /><br />Working under direct supervision of the Configuration Supervisor, selecting from a variety of established procedures to accomplish assigned duties and responsibilities, the Imaging and Install Technician is an entry-level technician role. The Imaging and Installation Technician sets up and configures computers and other peripherals per customer requirements in the Configuration Lab at a low to mid complexity level.
Responsibilities: <br /> <ul> <li>Installs images and components in computers using detailed work instructions in Mobility, Roll out and Mid-Tier work areas.</li> <li>Performs simple to moderate configuration jobs with limited assistance from Senior Technicians and Leads while following Work Instruction Documents.</li> <li>Performs tagging, kitting, and reduced packaging, as well as labeling and re-boxing completed configured equipment.</li> </ul>
Requirements: <br /> <ul> <li>Basic knowledge of computer operation and construction.</li> <li>Knowledge of, and the ability to identify, components, and software, used in computers.</li> <li>Working knowledge of Microsoft Excel, Word and Outlook.</li> <li>Ability to use basic hand tools.</li> <li>Ability to work towards and complete the CompTIA A+ Certification.</li> <li>Adaptable with ability to switch tasks based on shifting priorities.</li> <li>Interpersonal skills with ability to work well with all levels of the organization.</li> <li>Good listening skills with ability to receive information completely and understand what is being said.</li> </ul>