Activation Sales Intern

You’re the heart of Connection. A people person who loves to help, listen, and learn. Join our team of experts to grow your career and work side by side with specialists from the industry’s biggest tech manufacturers.

Merrimack, NH


<p><strong>At Connection, our purpose is simple: we connect people with technology. From hardware&mdash;PCs, printers, servers, and more&mdash;to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers&rsquo; IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we&rsquo;re a Fortune 1000 IT solutions partner operating in 174 countries around the world&mdash;still driven by that startup mentality and guided by our original purpose.</strong></p>

keywords: position summary,position details,what we do,who we are,why you should join us,customer service,campaigns,relations,other duties,education & experience,communication,skills


Overview: <strong>What We Do:</strong><br /><br />We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That&rsquo;s what we do. We&rsquo;re the IT Department&rsquo;s IT Department.<br /> <br /><strong>Who We Are:</strong><br /><br />Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It&rsquo;s what makes Connection unique&mdash;what drives us to innovate and create technology solutions that stand apart from the crowd. We&rsquo;d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.<br /> <br /><strong>Why You Should Join Us:</strong><br /><br />You&rsquo;ll find supportive teammates and a rewarding career at Connection&mdash;plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees&rsquo; emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You&rsquo;ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.<br /><br /><br /> <p>Working under direct supervision of the Director of Sales Readiness, the Activation Intern works from a variety of established procedures to accomplish assigned duties and responsibilities. The Intern initiates relationships with prospective, active, or inactive customers through marketing campaigns in the hopes of establishing a lead to be passed off to an Account Manager or other appropriate next point of contact. The accounts provided will be in the range of one to five hundred end users under the Business Solutions Group. The Intern develops strategic marketing call campaigns from information obtained by Sales Management with the intent to create renewed and meaningful business sales relationships with the company&rsquo;s customers.</p> <p>&nbsp;</p> <p>Where applicable, this position assures departmental processes are performed in compliance with applicable Sarbanes-Oxley controls.</p>
Responsibilities: <br /> <ul> <li>Initiates relationships with prospective, active, or inactive customers through marketing campaigns in the hopes of establishing a lead to be passed off to an Account Manager or other appropriate next point of contact. <ul> <li>Qualifies accounts by determining available contract vehicles, who the main point of contact is for the organization and determines the company&rsquo;s IT spend potential</li> <li>Makes outbound cold calls to potential customers soliciting an attempt to establish or reestablish a relationship leading to future sales</li> <li>During customer communication, continues to discover how customers operate their business and what technologies they utilize to conduct that business; keeping an open ear to discover any areas for improvement in their IT infrastructure.</li> <li>Updates internal systems (E1, Callback, etc.) to document outcomes, following up with next point of contact to maintain accuracy of records.</li> </ul> </li> <li>Develops relationships with internal resources with the intent to determine needs and create marketing campaigns to meet internal and external customer desired outcomes. <ul> <li>Determines opportunities for a new call campaign, creates &ldquo;script&rdquo;, and engages management on the campaign&rsquo;s scope.</li> </ul> </li> <li>Performs all other duties or special projects as assigned.</li> </ul>
Requirements: <br /> <p><strong>Job Qualifications:<br /><br /></strong></p> <ul> <li>High school or equivalency</li> <li>Working on College Degree in Sales, Business or similar major</li> <li>Minimum of 1 year of experience</li> </ul> <br /><br /> <p><strong>Required Competencies:<br /><br /></strong></p> <ul> <li>Basic computer knowledge with ability to operate a keyboard for data entry.</li> <li>Working knowledge of Microsoft Office Suite with ability to create a document or simple spreadsheet.</li> <li>Attention to detail in composing, keying, and proofing professional business materials</li> <li>Customer-oriented with ability to listen to and anticipate the needs of the customer</li> <li>Adaptable with ability to switch tasks based on shifting priorities</li> <li>Analytical with ability to draw conclusions from data, systematic and rational</li> <li>Articulate with ability to express oneself clearly and professionally in written and oral communication</li> <li>Conceptual with ability to conceive mentally, formulate ideas, use imagination to achieve results</li> <li>Inquisitive information seeker with ability to ask probing questions to uncover root causes of problems</li> <li>Interpersonal skills with ability to work well with all levels of the organization</li> <li>Good listening skills with ability to receive information completely and understand what is being said</li> </ul> <br /> <p><strong>Additional preferred competencies or preferred qualifications, if any:<br /><br /></strong></p> <ul> <li>Adept at proactively finding business opportunities within existing customer base</li> </ul>