Customer Invoice Coordinator

You’re a multitasker, capable of moving a mile a minute and keeping everyone else on track. There’s an art and a science to a well-organized calendar—and nothing makes you happier than an empty inbox.

Merrimack, NH

CONNECTION

<p><strong>At Connection, our purpose is simple: we connect people with technology. From hardware&mdash;PCs, printers, servers, and more&mdash;to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers&rsquo; IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we&rsquo;re a Fortune 1000 IT solutions partner operating in 174 countries around the world&mdash;still driven by that startup mentality and guided by our original purpose.</strong></p> https://www.connection.com/

keywords: position summary,what we do,who we are,why you should join us,collaboration,customer service,skills

Full Time

Overview: <strong>What We Do:</strong><br /><br />We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That&rsquo;s what we do. We&rsquo;re the IT Department&rsquo;s IT Department.<br /> <br /><strong>Who We Are:</strong><br /><br />Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It&rsquo;s what makes Connection unique&mdash;what drives us to innovate and create technology solutions that stand apart from the crowd. We&rsquo;d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.<br /> <br /><strong>Why You Should Join Us:</strong><br /><br />You&rsquo;ll find supportive teammates and a rewarding career at Connection&mdash;plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees&rsquo; emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You&rsquo;ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. <br /> <br /><br /><br />Working under direct supervision of the Senior Manager, Contracts and Proposals, selecting from a variety of established procedures to accomplish assigned duties and responsibilities, the Customer Invoice Coordinator supports Sales in relation to back-end invoicing programs. Enters invoices into customer invoicing portals in a detailed manner. Acts as a liaison working with Sales and Credit to ensure invoice accuracy in regard to exchanges and returns.
Responsibilities: <br /> <ul> <li>Supports Sales in relation to back-end customer invoicing programs, entering invoice data into customer invoicing portals.</li> <li>In the event of an exchange or return, works with Account Manager to request a modified PO from the customer.</li> <li>Works with Account Managers and Credit to reconcile any differences between invoices and POs</li> <li>Maintains good working relationships with the Salesforce and Credit departments to ensure compliance with established processes.</li> <li>Fields all inquiries regarding customer invoicing from Account Managers and credit department</li> <li>Performs all other duties or special projects as assigned.</li> </ul>
Requirements: <br /> <ul> <li>Working knowledge of Microsoft Office Suite with ability to create a document or simple spreadsheet.</li> <li>Routine problem solver in situations where most problems have occurred before and solutions are familiar.</li> <li>Detail-oriented with item-by-item focus, meticulous attention to detail with ability to proofread for accuracy.</li> <li>Ability to work independently with ability to meet tight deadlines.</li> <li>Highly organized with ability to manage multiple priorities</li> </ul>