Accounts Receivable Representative - Enterprise

Look out pivot tables, there’s a new spreadsheet superstar in town. Integrity, honesty, and attention to detail define your profession—and you’re the best at what you do.

Boca Raton, FL


<p><strong>At Connection, our purpose is simple: we connect people with technology. From hardware&mdash;PCs, printers, servers, and more&mdash;to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers&rsquo; IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we&rsquo;re a Fortune 1000 IT solutions partner operating in 174 countries around the world&mdash;still driven by that startup mentality and guided by our original purpose.</strong></p>

keywords: position summary,what we do,who we are,why you should join us,accounting,communication,experience,proficiency,skills

Full Time

Overview: <strong>What We Do:</strong><br /><br />We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That&rsquo;s what we do. We&rsquo;re the IT Department&rsquo;s IT Department.<br /> <br /><strong>Who We Are:</strong><br /><br />Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It&rsquo;s what makes Connection unique&mdash;what drives us to innovate and create technology solutions that stand apart from the crowd. We&rsquo;d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.<br /> <br /><strong>Why You Should Join Us:</strong><br /><br />You&rsquo;ll find supportive teammates and a rewarding career at Connection&mdash;plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees&rsquo; emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You&rsquo;ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.<br /><br /><br />Working under minimal supervision of the Mgr., Accounts Receivable or the Sr Manager, Special Accounts, referring only to exceptional problems and issues for management review or approval, the Accounts Receivable Representative (AR Rep) handles the collection of large volume accounts receivables for various clients. The AR Rep resolves payment, price, tax, freight, and returns issues. The AR Rep prevents fraud with new customers and first-time shipping to accounts.
Responsibilities: <br /> <ul> <li>Handles collection of active and delinquent commercial accounts receivable for large clients.</li> <li>Communicates with accounts to discuss open balances to reduce past due balances and lower Days Sales Outstanding (DSO).</li> <li>Evaluates orders for fraudulent activity to prevent fraud with new customers and first-time shipping to accounts.</li> <li>Reconciles 300 &ndash; 500 accounts on a routine basis per established method to keep the account current.</li> <li>Reconciles payments not applied correctly</li> <li>Collaborates with other departments such as Sales, Billing, and Customer Service to gather information to resolve customer issues resulting from lower accounts receivable payments.</li> <li>Resolves issues regarding payment, price, tax, freight, and returns</li> <li>Performs all other duties or special projects as assigned.</li> </ul>
Requirements: <br /> <p><strong>Job Qualifications:<br /><br /></strong></p> <ul> <li>At least 1-3 years of commercial collections experience</li> <li>Experience dealing with a large volume of corporate accounts (more than 200 accounts) and monthly A/R portfolio of at least 1 million.</li> <li>We will also consider candidates with experience dealing with accounts over 200 but with smaller volumes or someone who has dealt with less than 200 accounts but has experience managing large monthly A/R volumes of 3 to 7 million.</li> <li>Commercial collections experience (has to be at least one full year of experience in commercial collections)</li> <li>Experience working with Fortune 500 clients.</li> <li>Working with Fortune 100 customers is highly desired</li> <li>Account reconciliation and experience with reconciliation of short payments.</li> <li>Successful experience decreasing DSO (Days Sales Outstanding).</li> <li>Experience working with Sales Reps, or a Sales team is highly desired.</li> <li>Excellent verbal and written communication skills.</li> <li>Working knowledge of Excel.</li> <li>Comfortable working with e-mail and the Internet. A customer service background is a plus.</li> </ul> <p>&nbsp;</p> <p><strong>Skills, Knowledge, and Abilities required:<br /><br /></strong></p> <ul> <li>Commercial collection of at least two years.</li> <li>Detail-oriented.</li> <li>Proficient in Excel.</li> <li>Excellent communication skills</li> <li>Excellent reconciliation skills.</li> </ul> <p>&nbsp;</p> <p>Connection,&nbsp;Inc. and its subsidiaries consider all qualified applicants for employment without regard to race, sex&nbsp;(including pregnancy), color, religion, age, national origin, ancestry, physical or mental disability status, medical condition, sexual orientation, marital status, protected veteran status, and all other characteristics protected by applicable state and federal&nbsp;law. The connection will consider accommodations for any&nbsp;known physical, mental, or other impairments of otherwise qualified applicants to enable them to&nbsp;participate in our applicant screening process and effectively perform their jobs' essential functions unless doing so would impose an undue hardship on them on&nbsp;the&nbsp;Company.</p>