Sr Solutions Specialist- Cisco CISG

Get a front-row seat to the newest products and latest innovations in the tech industry. You’ll be responsible for bringing cutting-edge technologies to a nationwide audience.

Remote, NH


<p><strong>At Connection, our purpose is simple: we connect people with technology. From hardware&mdash;PCs, printers, servers, and more&mdash;to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers&rsquo; IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we&rsquo;re a Fortune 1000 IT solutions partner operating in 174 countries around the world&mdash;still driven by that startup mentality and guided by our original purpose.</strong></p>

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Full Time

Overview: <strong>What We Do:</strong><br /><br />We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That&rsquo;s what we do. We&rsquo;re the IT Department&rsquo;s IT Department.<br /> <br /><strong>Who We Are:</strong><br /><br />Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It&rsquo;s what makes Connection unique&mdash;what drives us to innovate and create technology solutions that stand apart from the crowd. We&rsquo;d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.<br /> <br /><strong>Why You Should Join Us:</strong><br /><br />You&rsquo;ll find supportive teammates and a rewarding career at Connection&mdash;plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees&rsquo; emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You&rsquo;ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. <br /> <br /><br />Working under general supervision of the (Sr.) Manager, Partner Alliance, referring only exceptional problems and issues for management review or approval, the Sr. Solutions Specialist works directly with Connection sellers and their respective client portfolios to drive demand and pipeline for complex IT cloud infrastructure and software solutions while increasing rapid acceptance of converged, hyper-converged and cloud computing technologies. After assessing the needs of the client given an analysis of the business systems infrastructure coupled with the clients' functional objectives, the Sr. Solutions Specialist effectively designs and recommends complex solution(s) to the client. Sr. Solutions Specialists directly engage with the partner engineering team on the design and price of the business solution to address the clients' need(s). The Sr. Solutions Specialist trains and supports sellers in effectively packaging, pricing and presenting cloud solutions to clients including return on investment (ROI) and value propositions.
Responsibilities: <br /> <ul> <li>Drives demand and pipeline for cloud infrastructure and software solutions through application-centric customer and sales engagement</li> <li>Analyzes business systems infrastructure utilizing computing platform applications</li> <li>Clarifies clients' mission-critical application needs and partners with appropriate Independent Software Vendors (ISVs)</li> <li>Defines and articulates a hybrid cloud journey for clients and sellers</li> <li>Designs solutions</li> <li>Develops customer proposals</li> <li>Delivers well-prepared business solutions proposals that connect the solution to business outcomes</li> <li>Differentiates partner solutions from competitor's solutions</li> <li>Collaborates and employs thought leadership around data center solutions with internal, partner cross-functional teams and senior level management CXO levels</li> </ul>
Requirements: <br /> <ul> <li>Proficient use of Microsoft Excel, Cisco Webex, and relevant internal business systems.</li> <li>Working knowledge of respective practice area technologies and related product solutions (data center, networking, security, cloud, converged, hyper-converged) ability to create well-organized plans and business cases to present to clients that clearly articulate relevant facts about proposed business solution</li> <li>High aptitude to stay current and train on related technology areas</li> <li>Account planning skills with experience in up-sell and cross-sell strategies.</li> <li>Adept at providing technical solutions based on customer needs per the practice area</li> <li>Analytical with ability to assess the customer&rsquo;s business systems requirements</li> <li>Action-oriented with strong execution skills</li> <li>Self-motivated and results-driven</li> <li>Excellent time management skills</li> <li>Strong interpersonal, organizational, communication, and negotiation skills</li> <li>Proven experience managing projects and delivering expectations, both internally and with clients</li> <li>Proven success at working collaboratively with sales and internal colleagues to solve technical problems</li> <li>Multi-tasker, with high energy, and excels in a fast-paced, dynamic call center environment.</li> </ul>