Sr Mgr Reporting and Analytics

Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation.

Remote, TX


<p><strong>At Connection, our purpose is simple: we connect people with technology. From hardware&mdash;PCs, printers, servers, and more&mdash;to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers&rsquo; IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we&rsquo;re a Fortune 1000 IT solutions partner operating in 174 countries around the world&mdash;still driven by that startup mentality and guided by our original purpose.</strong></p>

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Full Time

Overview: <strong>What We Do:</strong><br /><br />We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That&rsquo;s what we do. We&rsquo;re the IT Department&rsquo;s IT Department.<br /> <br /><strong>Who We Are:</strong><br /><br />Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It&rsquo;s what makes Connection unique&mdash;what drives us to innovate and create technology solutions that stand apart from the crowd. We&rsquo;d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.<br /> <br /><strong>Why You Should Join Us:</strong><br /><br />You&rsquo;ll find supportive teammates and a rewarding career at Connection&mdash;plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees&rsquo; emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You&rsquo;ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. <br /> <br /><br /> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p>Working under minimal supervision of the Director of Business Systems, referring only exceptional problems and issues for management review or approval, the Sr. Manager of Reporting and Analytics is part of the Enterprise applications architecture, development, delivery, and support excellence team. The Sr. Manager works in collaboration with business partners, aligning development staff, skills and processes with business needs. The Sr. Manager manages an applications portfolio including ERP, CRM, marketing, sales, and sales support systems. The Sr. Manager works with IT colleagues in maturing our development methodologies with a view towards increasing release cycles and addressing dynamic business needs.</p> </div> </div> </div>
Responsibilities: <br /> <ul> <li>Strategizes with senior leadership to understand the key success metrics for the business and partners with operations teams (e.g., sales, marketing, product, customer success) in translating those key success metrics into meaningful insights</li> <li>Understands the interaction and relationship of business operations, business processes, and supported system applications</li> <li>Collaborates with Finance and Data Analytics to reliably measure and track metrics that serve as the source of truth for the business</li> <li>Develops sharp insights from data, and distills analytical findings into cohesive stories</li> <li>Leads and mentors a team of analysts and developers in designing and creating high impact analyses and processes</li> <li>Establishes workflows, models, frameworks, and templates to help scale decision making for operational teams</li> <li>Oversees the creation of requirements (business, functional, non-functional, security, etc.), functional design and functional specification documentation for reporting solutions</li> <li>Defines best practice approach to data management, reporting and analytics and creates a roadmap of initiatives to deliver on strategy. Assigns and prioritizes project and enhancement tasks; deploys available resources to meet project deadlines and respond to business enhancement priorities</li> <li>Participates in the technical evaluation of new technology and makes recommendations to address business solutions</li> <li>Provides project management, executes key initiatives and establishes timelines through close collaboration with Business Partners, IT peers and external resources</li> <li>Validates and tests potential systematic solutions prior to being pushed to production</li> <li>Reviews and approves all deliverables pertaining to application support and maintenance services including Monthly status reports, Service improvement plans, Root cause analysis for critical incidents, operational risks and compliance framework, policies, processes, maintenance services and service level attainment.</li> <li>Negotiates and manages all release activities, coordinating activities across environments to ensure smooth and complete progression through all environments.</li> <li>Maintains documentation related to procedures on build and release, various notifications lists and dependencies.</li> </ul>
Requirements: <br /> <ul> <li>12+ years of IT and business/industry work experience including architecture design and deployment and systems lifecycle management with ability to successfully and effectively lead a team</li> <li>8+ years of experience in JDEdwards ERP implementations to prioritize projects assigned</li> <li>7+ years of experience with reporting and analytics to lead team in effectively meeting deadlines</li> <li>5+ years of successful experience in effectively and efficiently managing projects</li> <li>5+ years proven people management experience with ability to develop team</li> <li>Experience with data visualization (e.g., JDEdwards reporting, PowerBI, etc.) and experience with upstream data work (e.g., SQL)</li> <li>Knowledge of data migration (ETL) and Data Warehousing methodologies</li> <li>Knowledge and understanding of database architectures and data management processes and methodologies</li> <li>Highly skilled at understanding the complex needs of the business, translating its priorities into operational plans, and orchestrating the successful execution of the work to the specified timelines on a consistent basis.</li> <li>Passion for bringing all data together and making sense of it</li> </ul>