Sr. Workday ERP System Analyst

Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation.

Los Angeles, CA


<p><strong>At Connection, our purpose is simple: we connect people with technology. From hardware&mdash;PCs, printers, servers, and more&mdash;to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers&rsquo; IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we&rsquo;re a Fortune 1000 IT solutions partner operating in 174 countries around the world&mdash;still driven by that startup mentality and guided by our original purpose.</strong></p>

keywords: summary,job description,analysis,support,solutions,performance,continuous improvement,develop,technical,knowledge,education & experience,skills

Full Time

Overview: <br /> <p>Connection Services has a fantastic opportunity for Senior WorkDay ERP System Analyst. This is working for a top healthcare employer in Commerce, CA (Hybrid Model); offering excellent benefits including but not limited to paid PTO, Bonus, and opportunity for growth.</p> <p>The Senior Workday ERP Systems Analyst is responsible for the ongoing technical support of the new Workday system, while ensuring alignment with business strategies and drivers to evolve the Finance, Human Resources, and Supply Chain modules to improve productivity, agility, product/service timeliness, revenue growth, and cost reduction.</p> <p>The role will support our growing Workday environment.&nbsp; Reporting to the IT Director of Enterprise Applications, this is a pivotal role in deploying and supporting the ongoing design, deployment and maintenance of the Workday ERP integrated solutions that enable our organization to scale while delivering high value to the business with continually business processes and data improvements, including identifying opportunities for system enhancements to maximize employee experience and increase system adoption.</p>
Responsibilities: <br /> <ul> <li>Provide daily support for the ERP system (Finance, Human Resources, and Supply Chain landscape) through a coordinated effort with our internal IT team and vendor partners, while maintaining agreed upon system and interface SLA&rsquo;s.</li> <li>Subject Matter Expert of technical recovery of system outages, and continuous learning within the technical team.</li> <li>Drive the deployment of feature releases and system maintenance to ensure client requirements are satisfied.</li> <li>Manage and provide leadership for the resources supporting system upgrades, break/fix, and problem management of the HR, Finance, and Supply Chain systems.</li> <li>Research inquiries using available technical resources and redirect issues to the appropriate business or technical resource.</li> <li>Analyze and assess technical issues across IT (Systems, Network, Security, Application, Desktop, etc.)</li> <li>Continually analyze business processes and develop new and enhanced workflows within Workday, including but not limited to Security, Core HCM, Absence, Talent, Benefits, Compensation, etc.</li> <li>Drive system best practices, standards, data governance, security and privacy compliance, operating procedures, and collaborate and cross train.</li> <li>Raise the Workday knowledge and capabilities across broader teams, create training materials as needed, and deliver training</li> <li>Analyze Workday releases to identify opportunities that enhance our environment in alignment with the ERP Technology Roadmap</li> <li>Partner in the development of analytics, configuration of dashboards, and on-demand reporting.&nbsp;</li> <li>Champion data integrity and a stable production through security and configuration decisions.</li> <li>Under the direction of IT Enterprise Applications Director, execute ERP configuration, version/release management, customization, and management.</li> <li>Support all product patch and upgrade version control and implementation, while evaluating the feasibility of system modifications and enhancements</li> <li>Monitor and resolve support tickets submitted through the ERP support channel in SolarWinds ITSM.</li> <li>Support Business Analysts with&nbsp;data mapping, road mapping, and transformation between Workday and other downstream systems</li> <li>Advance various software development projects that integrate with ERP system, including execution of development.</li> <li>Customize and configure workflows, business rules and routing for business integration of ERP system.</li> <li>Communicate with end-users on system availability, maintenance windows, and patch releases.</li> <li>Participate in ERP user group and individual training, including new user training and continuing education.</li> <li>Support production, test, and sandbox instances of ERP system, including all SDLC stage from requirements through deployment and support.</li> <li>Strong understanding of healthcare business models in Finance, Human Resources, and Supply Chain.</li> </ul>
Requirements: <br /> <ul> <li>Bachelor&rsquo;s Degree in Information Technology, or related Data, Application, Network, Systems related areas.</li> <li>Workday Pro certification required.</li> <li>Minimum of 5 years of progressive experience in Workday systems and integration support with Finance, Human Resources, and Supply Chain areas.</li> <li>Knowledge and understanding of relevant legal and regulatory requirements (i.e., HIPAA, PCI, Privacy, etc.).</li> <li>Advanced knowledge of HCM, Compensation, Benefits, Recruiting, Talent Management, Time Tracking, Absence Management, Security Administration, BIRT and Business Process Configuration.</li> <li>Advanced knowledge of Workday Studio Development, Workday EIB, RaaS, CCB&rsquo;s, PICOF, Document Transformation, Workday Custom Reports, and Web Services</li> <li>Advanced knowledge of SOAP, REST, XML, XSLT, and Java.</li> <li>Advanced understanding of integration design and testing concepts and integration frameworks, i.e., middleware, transformation logic, data conversion concepts and impacts on business processes.</li> </ul>