Sr Cash Processor

Look out pivot tables, there’s a new spreadsheet superstar in town. Integrity, honesty, and attention to detail define your profession—and you’re the best at what you do.

Merrimack, NH

CONNECTION

<p><strong>At Connection, our purpose is simple: we connect people with technology. From hardware&mdash;PCs, printers, servers, and more&mdash;to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers&rsquo; IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we&rsquo;re a Fortune 1000 IT solutions partner operating in 174 countries around the world&mdash;still driven by that startup mentality and guided by our original purpose.</strong></p> https://www.connection.com/

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Full Time

$22.60/Hr. - $28.36/Hr.

Overview: <strong>What We Do:</strong><br /><br />We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That&rsquo;s what we do. We&rsquo;re the IT Department&rsquo;s IT Department.<br /> <br /><strong>Who We Are:</strong><br /><br />Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It&rsquo;s what makes Connection unique&mdash;what drives us to innovate and create technology solutions that stand apart from the crowd. We&rsquo;d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.<br /> <br /><strong>Why You Should Join Us:</strong><br /><br />You&rsquo;ll find supportive teammates and a rewarding career at Connection&mdash;plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees&rsquo; emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You&rsquo;ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.<br /><br /> <p>The Sr Cash Processor handles all aspects of cash application by posting to proper accounts via electronic or manual matching for all PC Connection companies. Prepares and delivers training to new hires and/or backup staff on processes that includes refunds, cash entry (check/ACH/Wire) credit card, prepaid orders, chargebacks and adjustments. Provides reporting on the number of credit card transactions, NFS checks, wire, ACH/EFT payments, net priorities and charge-off detail. In addition, based on the tracking of cash application errors, suggests process improvements. Monitors the cash applications to the prepaid accounts for open balances (tax, freight, price, returns, etc.) and resolves issues as required. As a lead processor, supports the Director with staff supervision by coordinating the proper backup coverage of responsibilities by person for the department as needed during scheduled absences. Reports issues to the Director through daily communications.</p>
Responsibilities: <ul> <li>Accurately handles all incoming cash and reviews processes for improvement. <ul> <li>Prepares deposits and posts payments to customer accounts.</li> <li>Applies payments either electronically or manually to correct accounts.</li> <li>Sets up credits for refund check processing.</li> <li>Ensures accuracy of postings and works with Director on resolution of issues.</li> <li>Communicates impact of issues to team as needed.</li> </ul> </li> <li>Provides reporting on the number of credit card transactions, NFS checks, wire, ACH/EFT payments, net priorities and charge-off detail.</li> <li>Prepares and delivers training for new hires or backup on the following processes. <ul> <li>Creates process documents for the following procedures: Refunds, Cash Entry, Check, ACH, Wires, Credit Card, Adjustments.</li> </ul> </li> <li>Assists Director, Credit and Collections with supervision of cash processing team. <ul> <li>Coordinates backup coverage during scheduled absences including the person and responsibilities assignments.</li> <li>Leads by example for effective communication, daily turnaround rate, and errors.</li> </ul> </li> <li>Reconciles Credit and Collections accounts receivable. <ul> <li>Works with General Accounting and Finance to balance accounts.</li> </ul> </li> </ul> <p>&nbsp;</p>
Requirements: <ul> <li>Intermediate Microsoft Excel skills with ability to create complex spreadsheets using formulas, including v-lookup, and pivot tables.</li> <li>Virtual terminal and/or credit card transactions experience.</li> <li>Working knowledge of general accounting and accounts receivable.</li> <li>Proven experience with cash application and credit card processing.</li> <li>Skilled presenter with ability to conduct training of work processes.</li> <li>Articulate with ability to express oneself clearly and professionally in written and oral communication.</li> <li>JDE experience preferred.</li> <li>OpenScan experience preferred.</li> </ul> <br /><br />Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a &ldquo;live person."