Inside Sales Account Manager - Mid-Atlantic Territory

You’re the heart of Connection. A people person who loves to help, listen, and learn. Join our team of experts to grow your career and work side by side with specialists from the industry’s biggest tech manufacturers.

Exton, PA

CONNECTION

<p><strong>At Connection, our purpose is simple: we connect people with technology. From hardware&mdash;PCs, printers, servers, and more&mdash;to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers&rsquo; IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we&rsquo;re a Fortune 1000 IT solutions partner operating in 174 countries around the world&mdash;still driven by that startup mentality and guided by our original purpose.</strong></p> https://www.connection.com/

keywords: position summary,collaboration,business development,performance,qualifications,communication,additional information

Full Time

Overview: <p>Connection, a leading provider of information technology solutions to small and medium-sized businesses nationwide, has consistently been recognized for its commitment to service. We are a publicly traded, Fortune 1000 company with $2.7 Billion in revenue. Headquartered in Merrimack, NH, Connection employees over 2500 people and sells more than 300,000 products. Our mission is to provide customers with the expert guidance, state-of-the-art tools, and exceptional service to solve their technology challenges. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites.</p> <p>As an Account Manager at Connection, you are the foundation of our success, selling technology products and services to small to medium-sized businesses (2,000 seats or less). You establish new accounts through outbound cold calling and prospecting to develop a book of business and manage long-term business-to-business sales relationships with your customers.</p> <p>This is an hourly base plus commission role, earnings may vary. Posted salary information is annualized and indicative of first year of employment.<br /><br /></p> <p><strong>How do we prepare you for success in this role:</strong></p> <ul> <li>8 weeks of intensive, paid, inside sales training.</li> <li>A sales coach dedicated to you during your first year of employment.</li> <li>Ongoing training to keep up to date on the ever-changing tech world.</li> <li>Technical experts available to assist in closing sales.</li> <li>We will train and help you acclimate to a cold-calling position.</li> </ul> <p><br /><strong>Benefits &amp; Compensation:</strong></p> <ul> <li>Guaranteed base hourly rate +&nbsp;UNCAPPED.</li> <li>Commission guarantee payments (non-recoverable) for the first three years.</li> <li>Average total compensation in year one ranges from&nbsp;<strong>$50,000 to $60,000.</strong></li> <li>Reliable work schedule of Work Hours: Monday &ndash; Friday: 8:30 am -5:30 pm (Eastern) to support your work-life balance.</li> <li>Generous paid vacation, medical, dental, and vision benefits; fitness reimbursement; 401k plan; employee discount program; tuition reimbursement; mental health support; and more.</li> </ul>
Responsibilities: <ul> <li>Prospecting 60 or more potential customers daily to secure new buying accounts/logos.</li> <li>Identify, develop, and maintain relationships with as many decision-makers within the companies you are prospecting.</li> <ul> <li>Uncover organizational pain points and areas of potential investment.</li> <li>Provide Solutions.</li> <li>Ask for their business.</li> </ul> <li>Engage Connection Subject Matter experts in customer conversations to provide technical expertise that will help inform their decision-making.</li> <li>Collaborate with internal partners to ensure your customers receive a &ldquo;Best in Class&rdquo; experience with every deal.</li> <li>Balancing between the different tools available to you to dive deeper and create personalized messages that add value.</li> </ul>
Requirements: <ul> <li>Ability to develop rapport and maintain strong working relationships with internal and external customers.</li> <li>Outstanding communication, listening skills, customer service, patience, and relationship-building skills.</li> <li>Ability to communicate effectively both orally and in writing.</li> <li>Ability to exchange information and resolve customer complaints by investigating problems and providing recommendations.</li> <li>1-2 years of practical experience with B2B sales preferred.</li> <li>Prior cold-calling experience is helpful.</li> <li>Excellent negotiation skills.</li> <li>Demonstrate attention to detail.</li> <li>Successfully working independently in a fast-paced environment.</li> <li>Working knowledge of the Microsoft Office Suite.</li> </ul> <br /> <p>Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a &ldquo;live person.&rdquo;&nbsp;&nbsp;</p>