ServiceNow Developer

Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation.

US - Remote

CONNECTION

<p><strong>At Connection, our purpose is simple: we connect people with technology. From hardware&mdash;PCs, printers, servers, and more&mdash;to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers&rsquo; IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we&rsquo;re a Fortune 1000 IT solutions partner operating in 174 countries around the world&mdash;still driven by that startup mentality and guided by our original purpose.</strong></p> https://www.connection.com/

keywords: position summary,support,technical,experience,skills

Full Time

$65.00/Yr. - $80.00/Yr.

Overview: Connection has a fantastic opportunity through our Technical Staffing division for a ServiceNow Developer in Columbus, OH. It is a contract position with&nbsp;6 months to start, with strong potential for extension. This position offers benefits!&nbsp;<em>Due to federal regulations, only U.S. citizens are eligible for this position.</em>
Responsibilities: <ul> <li>Develop, configure, and support the ServiceNow platform across multiple modules (ITSM, ITAM, Discovery, etc.).</li> <li>Handle day-to-day ServiceNow development and administration tasks.</li> <li>Collaborate with end users to troubleshoot issues and fulfill service requests.</li> <li>Work with business stakeholders to define technical requirements and system goals.</li> <li>Configure SLA definitions, service catalog items, and associated workflows.</li> <li>Maintain system documentation and technical specifications.</li> </ul>
Requirements: <ul> <li>Strong understanding of various ServiceNow modules and best practices.</li> <li>Experience with ServiceNow integrations and Performance Analytics.</li> <li>Ability to work in an agile environment and manage multiple priorities.</li> <li>Enhance key ServiceNow modules: Incident, Problem, Change, Knowledge, CMDB, Discovery, Asset, and Service Request Fulfillment.</li> <li data-start="1316" data-end="1425">Build integrations with external systems using Integration Hub, Service Graph Connectors, or third-party APIs.</li> <li data-start="1428" data-end="1503">Design and deliver executive-facing dashboards using Performance Analytics.</li> <li data-start="1506" data-end="1617">Develop an automated FedEx integration to retrieve and display shipment tracking information within ServiceNow.</li> </ul>