Network Technician 1- PCC

Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation.

Wilmington, OH

CONNECTION

<p><strong>At Connection, our purpose is simple: we connect people with technology. From hardware&mdash;PCs, printers, servers, and more&mdash;to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. Back in 1982, we started out with two employees and a phone line. Today, Connection is a Fortune 1000 IT solutions partner operating in 174 countries around the world&mdash;still driven by that startup mentality and guided by our original purpose. We&rsquo;d love for you to join us and make your mark on the future of technology.&nbsp;</strong></p> https://www.connection.com/

keywords: position summary,what we do,who we are,why you should join us,communication,technical,documents,education & experience,skills

Full Time

$28.36/Hr. - $36.06/Hr.

Overview: Working under the direct supervision of the Senior Manager, Network Engineering, and following established guidelines, the Network Technician 1 supports network configuration, staging, and project execution across routing, switching, wireless, firewall, and server environments, including basic layer 2 and IP configuration tasks.<br /> <br /><strong>What We Do:</strong><br /><br />We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That&rsquo;s what we do. We&rsquo;re the IT Department&rsquo;s IT Department.<br /> <br /><strong>Who We Are:</strong><br /><br />Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It&rsquo;s what makes Connection unique&mdash;what drives us to innovate and create technology solutions that stand apart from the crowd. We&rsquo;d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.<br /> <br /><strong>Why You Should Join Us:</strong><br /><br />You&rsquo;ll find supportive teammates and a rewarding career at Connection&mdash;plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees&rsquo; emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You&rsquo;ll also enjoy a generous paid time off package that includes not only vacation and care time, but also Wellness and Volunteer Time Off days.
Responsibilities: <ul> <li>Performs network configuration jobs under the guidance of the Network Engineer.</li> <li>Validates the Work instruction documents are correct and understandable for the Advanced Technology technicians.</li> <li>Communicate with team leader when units are ready for QA.</li> <li>Performs all other duties or special projects as assigned.</li> </ul>
Requirements: <ul> <li>Degree requirements: Associate Degree or the equivalent combination of education and work experience.</li> <li>Basic understanding of network and connectivity technologies, including router and switch infrastructures and cabling approaches.</li> <li>Systematic advanced reasoning skills with ability to define problems, collect data, establish facts, and draw valid conclusions.</li> <li>Resourceful problem solver with ability to resolve a variety of problems in situations where only limited standardization exists.</li> <li>Excellent written communication skills with a strong emphasis on customer centric support.</li> <li>Excellent verbal communication skills with ability to troubleshoot with users on the phone.</li> <li>Proven ability to work in a team-oriented environment.</li> </ul>