Banquet & Beverage Manager

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Cactus Petes

Cactus Petes

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">CACTUS PETES CASINO</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: benefits,grow,culture,teamwork,quality assurance,purchasing,management,marketing,training,orders,oversee,analysis,morale,knowledge,experience,skills,license,communication

Regular Full-Time

$46,972 annually, based on experience

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br /> Click <a href="https://www.pennentertainment.com/corp/careers/life-at-penn" target="_blank" rel="noopener noreferrer">HERE</a> to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities: <ul> <li><span data-contrast="auto">Oversee all aspects of Banquet Event Order set up, execution and breakdown for Convention, Catering, Banquet functions.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Actively participate in budget planning and cost control.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Ensure quality of product and service conducive to excellent and consistent quality presentation of food, beverage and service.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Analyze and recognize deficiencies or problem areas and provide corrective material, financial and personnel resources to accomplish desired results.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Communicates effectively with the Marketing, Casino Operations, and Banquet team, Entertainment team, all levels of</span></li> <li><span data-contrast="auto">Team Members within the department, other departments, and Corporate Office staff as appropriate.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Conducts meetings with departmental staff on a regular basis to ensure thorough and timely information flow.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Responsible for regulation and overseeing the safe work practices of Banquet &amp; Beverage Team Members.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Engage in the purchasing and maintenance of the Team Member Dining Room (TDR), Beverage and Banquet and event products, and manage Beverage, Banquets and TDR inventory, following FIFO protocol for perishable items.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Strategically train and develop for succession assistant manager and hourly team members.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Supervise all aspects of employee relations including, but not limited to, hiring, coaching, mediating, training, recognizing, and evaluating assistant managers and hourly team members in all areas of responsibility.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Resolve beverage quality and service opportunities; communicate with appropriate team members and leaders on guest feedback.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Engage in the purchasing of all Beverage Department related products.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Maintain the morale of the department through open communication and teamwork by deploying targeted communication strategies that inform and build support.&nbsp;&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Interact with guests and team members by maintaining a visible presence in guest areas during peak business periods.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Manage all financial operating expenses including, but not limited to, budget, P&amp;L, labor costs, controllable expenses, and cost of goods.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Ensure accountability for all compliance issues, regulations, laws, and health requirements as related to food and beverage operations.</span><span data-ccp-props="{&quot;134245418&quot;:true}">&nbsp;</span></li> <li><span data-contrast="auto">Adjust or balance the size of staff in order to control labor costs without sacrificing guest service.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul>
Requirements: <div class="iCIMS_Expandable_Text"> <ul> <li><span data-contrast="auto">Must be at least 21 years of age.</span><span data-ccp-props="{&quot;335551550&quot;:6,&quot;335551620&quot;:6}">&nbsp;</span></li> <li><span data-contrast="auto">At least five (5) years of varied Food and Beverage progressive management experience, with strong knowledge and understanding front of house/service operations.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Strong knowledge of culinary, banquets, bar and restaurant operations.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Knowledge of food, liquor and labor costing, budget, P/L statements.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Exceptional leadership and communications skills.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Exceptional knowledge of serving skills at all levels.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Strong wine, beer and spirits knowledge</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Superior computer skills.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Thorough knowledge of budgeting, fiscal planning, and Food and Beverage cost control.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Must have a valid driver license.&nbsp;</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Extraordinary customer service skills</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Good verbal and written communication</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Maturity and sound judgment</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> <li><span data-contrast="auto">Comprehensive food knowledge, which includes Profit and Loss Statements, cost control, training, inventory control and sanitation.</span><span data-ccp-props="{&quot;469777462&quot;:[1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1]}">&nbsp;</span></li> </ul> </div>