Service Specialist 1 PT - Alachua


Alachua Branch - Alachua, FL, 32615

CAMPUS USA Credit Union

<p>CAMPUS USA Credit Union&nbsp;was originally chartered in 1935 as Gainesville Florida Campus Federal Credit Union, and was the first credit union on a U.S. College Campus.&nbsp;As a not-for-profit financial cooperative, we are owned by our members. So at CAMPUS, you&rsquo;re not just a member &ndash; you own the place!&nbsp;</p>

keywords: your role,essential functions,performance measurements,education,experience,schedule,compensation,benefits,philanthropy

Part Time

$15.67 - $22.79 Hourly

Overview: <p class="ignore-global-css"><span class="ignore-global-css">Immediately greets and assists members or potential members upon arrival by processing financial transactions, setting up new accounts and educating members on Campus products and services.</span></p> <p class="ignore-global-css"><strong class="ignore-global-css"><u class="ignore-global-css"><span class="ignore-global-css">Essential Functions &amp; Responsibilities:</span></u></strong></p> <ul class="ignore-global-css"> <li class="ignore-global-css"><span class="ignore-global-css">Receives and processes member financial transactions including deposits, withdrawals, loan payments and member requested transfers.</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Assists members with opening and closing accounts, answers questions about products and services and resolves problems that are within their authority to resolve.</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Identifies cross sell opportunities and cross sells services to members.</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Ensures all paperwork is completed accurately and submitted to appropriate departments on a timely basis.</span></li> </ul> <p class="ignore-global-css"><strong class="ignore-global-css"><u class="ignore-global-css"><span class="ignore-global-css">Performance Measurements:</span></u></strong></p> <ul class="ignore-global-css"> <li class="ignore-global-css"><span class="ignore-global-css">Provides informed, prompt, professional and accurate service and support to members and associates.</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Processes member transactions with zero errors. Opens all types of accounts/certificates, and other products and services accurately, ensuring all related forms are completed and legible at time of setup.</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Proactively seeks opportunities to cross sell products and services for the betterment of our members.</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Ensures all procedures for assigned products are in compliance with governing regulations.</span></li> </ul>
Responsibilities: <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css">Hours for this position are Monday through Thursday 11:30am to 5:15pm, Friday 12:30pm to 6:15pm, with 1-2 Saturdays a month from 8:45am to 12:15pm.<u class="ignore-global-css"><br /><br />Knowledge and Skills:</u></strong></span></p> <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css">Experience:</strong> One month to twelve months of similar or related experience. </span></p> <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css">Education: </strong>A high school education or GED. </span></p> <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css">Interpersonal Skills: </strong>Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information. </span></p> <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css">Other Skills: </strong>Must be able to use general office equipment including computers, copiers, scanners, coin counters, and cash counting machines. Basic understanding of math and cash counting/handling skills. Must be able to interpret credit union policies and procedures. Maintain the confidentiality related to credit union operations and member information. Provides friendly service.</span></p>
Requirements: <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css"><u class="ignore-global-css">Compensation<br /><br /></u></strong>$15.67 - $22.79 Hourly<br /><u class="ignore-global-css"></u><strong class="ignore-global-css"><u class="ignore-global-css"><br /><br />Part Time Employee Benefits Package</u></strong></span></p> <p class="ignore-global-css"><span class="ignore-global-css">All Part Time employees are eligible for benefits such as 401K with up to 5% company match, Holiday Pay based on work schedule, Paid Time Off, Tuition Reimbursement, Paid Parental Leave, Gym Membership reimbursement and other wellness benefits. Campus USA Credit Union strongly encourages health, well-being and work-rest balance. We do everything we can to promote healthy, happy employees!</span></p> <p class="ignore-global-css"><span class="ignore-global-css"><em class="ignore-global-css">Please note:</em> Benefits are not available for Interns.<br /><br /><br /><strong><span style="text-decoration: underline;">Philanthropy</span></strong><br /><br />Community involvement and volunteering are important to CAMPUS. Employees can earn additional paid time off for volunteering at qualifying community events. CAMPUS also matches employee contributions to a qualifying 501(c)3, up to $1,000 per year.<br /></span></p>