Member Services 1 - Heath Brook


Heath Brook - Ocala, FL, 34474

CAMPUS USA Credit Union

<p>CAMPUS USA Credit Union&nbsp;was originally chartered in 1935 as Gainesville Florida Campus Federal Credit Union, and was the first credit union on a U.S. College Campus.&nbsp;As a not-for-profit financial cooperative, we are owned by our members. So at CAMPUS, you&rsquo;re not just a member &ndash; you own the place!&nbsp;</p>

keywords: your role,essential functions,education,experience,schedule,compensation,benefits,philanthropy

Full Time

$36,000.00 - $45,000.00 Salary

Overview: <p class="ignore-global-css"><strong class="ignore-global-css">Your Role:</strong></p> <p class="ignore-global-css"><span class="ignore-global-css">This is a sales and service position to assist members and potential members with their Credit Union needs. This includes explaining services, matching products to member's needs, solving member issues, and processing loans. Member Services strives to establish relationships with Members so that Campus will be their primary financial institution.</span></p> <p class="ignore-global-css">&nbsp;</p> <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css">Essential Functions &amp; Responsibilities:</strong></span></p> <ul class="ignore-global-css"> <li class="ignore-global-css"><span class="ignore-global-css">Assists members with opening and closing accounts, answers questions about products and services and resolves problems that are within their authority. Refers problems that are beyond their authority to their supervisor, along with recommendations.</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Processes and closes loans for members and identifies other lending products that will enhance the financial condition of the member.</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Identifies cross-sell opportunities and cross-sell services to members.</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Ensures all paperwork is completed accurately and submitted to recordkeeping according to Campus' policies and guidelines.</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Maintains member account information on computer system.</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Adheres to and follows all governmental policies and regulations.</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Performs other related duties as assigned.</span></li> </ul>
Responsibilities: <strong class="ignore-global-css"><strong class="ignore-global-css">Hours for this position are Monday through Thursday from 8:45 am to 5:15 pm; Fridays rotating 8:45 am to 5:15 pm or 9:45 am to 6:15 pm; and 1 - 2 Saturdays per month from 845 am-1215 pm.<br /><br /></strong></strong> <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css"><u class="ignore-global-css">Knowledge and Skills:</u></strong></span></p> <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css">Experience:</strong>&nbsp;One year to three years of similar or related experience. Previous Teller and/or customer service experience preferred.</span></p> <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css">Education:&nbsp;</strong>A high school education or GED is required. A college degree is a plus.</span></p> <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css">Interpersonal Skills:</strong>&nbsp;Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.</span></p> <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css">Other Skills:</strong>&nbsp;Must possess proficient computer skills including Microsoft Office products. NMLS registration is required.</span></p>
Requirements: <strong><span style="text-decoration: underline;">Compensation</span></strong><br /><br />$36,000.00 - $45,000.00 Salary<br /><br /><br /> <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css"><u class="ignore-global-css">Full Time Employee Benefits Package</u></strong></span></p> <p class="ignore-global-css"><span class="ignore-global-css">Full Time employees are eligible for traditional benefits such as Health Insurance (medical, vision, dental), Life Insurance, Paid Time Off, Paid Holidays, Defined Benefit Pension plan, 401K with up to 5% company match, and Short- &amp; Long-Term Disability Insurance.&nbsp;<strong class="ignore-global-css">Additionally,</strong>&nbsp;Campus USA offers other benefits such as Tuition Reimbursement, Paid Parental Leave, Gym Membership reimbursement and other wellness benefits. Campus USA Credit Union strongly encourages health, well-being and work-rest balance. We do everything we can to promote healthy, happy employees!<br /><br /><br /></span><strong><span style="text-decoration: underline;">Philanthropy</span></strong><br /><br />Community involvement and volunteering are important to CAMPUS. Employees can earn additional paid time off for volunteering at qualifying community events. CAMPUS also matches employee contributions to a qualifying 501(c)3, up to $1,000 per year.</p>