Service Specialist - Leesburg

...

Leesburg Branch - Leesburg, FL, 34788

CAMPUS USA Credit Union

<p>CAMPUS USA Credit Union&nbsp;was originally chartered in 1935 as Gainesville Florida Campus Federal Credit Union, and was the first credit union on a U.S. College Campus.&nbsp;As a not-for-profit financial cooperative, we are owned by our members. So at CAMPUS, you&rsquo;re not just a member &ndash; you own the place!&nbsp;</p> https://campuscu.com/

keywords: your role,essential functions,education,experience,schedule,compensation,benefits,philanthropy

Full Time

Starting at $32,600

Overview: <p class="ignore-global-css"><strong><span class="ignore-global-css"><span class="ignore-global-css"><span class="ignore-global-css">Your&nbsp;Role:</span></span></span></strong></p> <p class="ignore-global-css"><span class="ignore-global-css">Immediately greets and assists members or potential members upon arrival by processing financial transactions, setting up new accounts, and educating members on CAMPUS' products and services. This is a sales and service position that strives to establish relationships with members so that CAMPUS will be their primary financial institution.</span></p> <p class="ignore-global-css">&nbsp;</p> <p class="ignore-global-css"><strong class="ignore-global-css"><span class="ignore-global-css">Essential Functions &amp; Responsibilities:</span></strong></p> <ul class="ignore-global-css"> <li class="ignore-global-css"><span class="ignore-global-css">Exemplifies the core values of CAMPUS, while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality.</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Receives and processes member financial transactions, including deposits, withdrawals, loan payments, and member-requested transfers.</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Assists members with opening and closing accounts, answers questions about products and services, and resolves problems that are within their authority to resolve.</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Identifies cross-sell opportunities and cross-sells services to members.</span></li> </ul>
Responsibilities: <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css"><u class="ignore-global-css">The hours for this position are</u>:</strong></span></p> <p class="ignore-global-css"><span class="ignore-global-css">Monday - Thursday: 7:45 AM - 4:15 PM / 8:45 AM - 5:15 PM (Alternating)</span></p> <p class="ignore-global-css"><span class="ignore-global-css">Fridays: 7:45 AM - 4:15 PM / 9:45 AM - 6:15 PM (Alternating)</span></p> <p class="ignore-global-css"><span class="ignore-global-css">Saturdays: 2 per month from 8:45 AM - 12:15 PM.</span></p> <p class="ignore-global-css">&nbsp;</p> <p class="ignore-global-css"><span class="ignore-global-css">Multiple positions available.<br /><br /></span></p> <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css"><u class="ignore-global-css">Education</u></strong></span></p> <ul class="ignore-global-css"> <li class="ignore-global-css"><span class="ignore-global-css">High School Diploma or GED.</span></li> </ul> <p class="ignore-global-css">&nbsp;</p> <p class="ignore-global-css"><span class="ignore-global-css"><u class="ignore-global-css"><strong class="ignore-global-css">Experience</strong></u></span></p> <ul class="ignore-global-css"> <li class="ignore-global-css"><span class="ignore-global-css">0 - 1 year of general experience.</span></li> </ul> <p class="ignore-global-css">&nbsp;</p> <p class="ignore-global-css"><span class="ignore-global-css"><u class="ignore-global-css"><strong class="ignore-global-css">Other Skills</strong></u></span></p> <ul class="ignore-global-css"> <li class="ignore-global-css"><span class="ignore-global-css">Attention to Detail</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Cash Reconciliation</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Collaboration and Teamwork</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Communication</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Confidentiality and Discretion</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Cross-Selling</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Excellent Member Service</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Microsoft Office Products</span></li> <li class="ignore-global-css"><span class="ignore-global-css">New Account Openings</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Product Knowledge</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Problem Solving</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Time Management and Organization</span></li> </ul> <p class="ignore-global-css">&nbsp;</p>
Requirements: <strong><span style="text-decoration: underline;">Compensation</span></strong><br /><br /> <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css">The new location is coming in early Spring 2025! Hiring now!</strong></span></p> <p class="ignore-global-css">&nbsp;</p> <p class="ignore-global-css"><strong class="ignore-global-css"><span class="ignore-global-css">***Level for this position will be assigned at offer based on skills and experience***</span></strong></p> <p class="ignore-global-css"><strong class="ignore-global-css"><span class="ignore-global-css">***All experience must be demonstrated on the application and verifiable.&nbsp;</span></strong></p> <p class="ignore-global-css">&nbsp;</p> <ul class="ignore-global-css"> <li class="ignore-global-css"><strong class="ignore-global-css">Service Specialist 1:&nbsp;</strong>Starting at $32,600&nbsp;</li> <li class="ignore-global-css"><strong class="ignore-global-css">Service Specialist 2:&nbsp;</strong>Starting at $38,200&nbsp;</li> <li class="ignore-global-css"><strong class="ignore-global-css">Service Specialist 3:&nbsp;</strong>Starting at $46,000&nbsp;&nbsp;</li> </ul> <br /> <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css"><u class="ignore-global-css">Full-Time Employee Benefits Package</u></strong></span></p> <p class="ignore-global-css"><span class="ignore-global-css">Full-time employees are eligible for traditional benefits such as Health Insurance (medical, vision, dental), Life Insurance, Paid Time Off, Paid Holidays, Defined Benefit Pension plan, 401(k) with up to a 5% company match, and Short- &amp; Long-Term Disability Insurance. CAMPUS USA also offers other benefits such as Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees!<br /><br /><br /></span><strong><span style="text-decoration: underline;">Philanthropy</span></strong><br /><br />Community involvement and volunteering are important to CAMPUS. Employees can earn additional paid time off for volunteering at qualifying community events. CAMPUS also matches employee contributions to a qualifying 501(c)3, up to $1,000 per year.</p>