Member Services 1 - Regional - Leesburg

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Leesburg Branch - Leesburg, FL, 34788

CAMPUS USA Credit Union

<p>CAMPUS USA Credit Union&nbsp;was originally chartered in 1935 as Gainesville Florida Campus Federal Credit Union, and was the first credit union on a U.S. College Campus.&nbsp;As a not-for-profit financial cooperative, we are owned by our members. So at CAMPUS, you&rsquo;re not just a member &ndash; you own the place!&nbsp;</p> https://campuscu.com/

keywords: your role,essential functions,education,experience,schedule,compensation,benefits,philanthropy

Full Time

$38,400.00 - $46,000.00 Salary

Overview: <p class="ignore-global-css">&nbsp;</p> <p class="ignore-global-css"><span class="ignore-global-css"><u class="ignore-global-css"><strong class="ignore-global-css">Your Role:</strong></u></span></p> <p class="ignore-global-css"><span class="ignore-global-css">This position involves sales and service responsibilities to assist both current and prospective members with their Credit Union needs. Duties include explaining available services, matching products to members' specific needs, resolving any issues, and processing loan applications. The Member Services team aims to build strong relationships with members, ensuring that CAMPUS becomes their primary financial institution.</span></p> <p class="ignore-global-css">&nbsp;</p> <p class="ignore-global-css"><span class="ignore-global-css"><u class="ignore-global-css"><strong class="ignore-global-css">Essential Functions &amp; Responsibilities:</strong></u></span></p> <ul class="ignore-global-css"> <li class="ignore-global-css"><span class="ignore-global-css">Exemplifies the core values of CAMPUS while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality.</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Assists members with opening and closing accounts, answers questions about products and services and resolves problems that are within their authority. Refers problems that are beyond their authority to their supervisor, along with recommendations.</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Provides prompt, accurate, courteous, friendly, and professional service to all members.</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Handles the processing of loan applications for members, reviewing each request to ensure alignment with their financial needs. Identifies other lending products that could enhance their borrowing experience and provide greater financial flexibility.</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Ensures all paperwork is completed accurately and submitted to recordkeeping according to CAMPUS' policies and guidelines.</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Assists on teller line processing transactions as needed.</span></li> </ul> <br />
Responsibilities: <p class="ignore-global-css"><strong class="ignore-global-css"><span class="ignore-global-css">This position will be required to travel throughout the Leesburg, Grand Traverse, Lake Deaton, and Summerfield areas as needed. The home branch will be Leesburg.</span></strong></p> <p class="ignore-global-css">&nbsp;</p> <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css">The hours for this position are:</strong></span></p> <p class="ignore-global-css"><span class="ignore-global-css">Monday &ndash; Thursday: 8:45 AM &ndash; 5:15 PM</span></p> <p class="ignore-global-css"><span class="ignore-global-css">Fridays: 8:45 AM &ndash; 5:15 PM / 9:45 AM &ndash; 6:15 PM (Alternating)</span></p> <p class="ignore-global-css"><span class="ignore-global-css">Saturdays: 1 - 2 per month from 8:45 AM &ndash; 12:15 PM</span></p> <p class="ignore-global-css">&nbsp;</p> <p class="ignore-global-css"><span class="ignore-global-css"><u class="ignore-global-css"><strong class="ignore-global-css">Education</strong></u></span></p> <ul class="ignore-global-css"> <li class="ignore-global-css"><span class="ignore-global-css">High School Diploma or GED.</span></li> <li class="ignore-global-css"><span class="ignore-global-css">A college degree is a plus.</span><br class="ignore-global-css" />&nbsp;</li> </ul> <p class="ignore-global-css"><span class="ignore-global-css"><u class="ignore-global-css"><strong class="ignore-global-css">Experience</strong></u></span></p> <ul class="ignore-global-css"> <li class="ignore-global-css"><span class="ignore-global-css">0 - 1 year of general experience.</span></li> <li class="ignore-global-css"><span class="ignore-global-css">6 months to 1 year of previous Teller and/or customer service experience preferred.</span><br class="ignore-global-css" />&nbsp;</li> </ul> <p class="ignore-global-css"><span class="ignore-global-css"><u class="ignore-global-css"><strong class="ignore-global-css">Other Skills</strong></u></span></p> <ul class="ignore-global-css"> <li class="ignore-global-css"><span class="ignore-global-css">Attention to Detail</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Collaboration and Teamwork</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Communication</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Confidentiality and Discretion</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Conflict Resolution</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Cross-Selling</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Exellent Member Service</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Microsoft Office Products</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Problem Solving</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Product Knowledge</span></li> <li class="ignore-global-css"><span class="ignore-global-css">Time Management and Organization</span></li> </ul> <p class="ignore-global-css">&nbsp;</p>
Requirements: <strong><span style="text-decoration: underline;">Compensation</span></strong><br /><br />$38,400.00 - $46,000.00 Salary<br /><br /><br /> <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css"><u class="ignore-global-css">Full-Time Employee Benefits Package</u></strong></span></p> <p class="ignore-global-css"><span class="ignore-global-css">Full-time employees are eligible for traditional benefits such as Health Insurance (medical, vision, dental), Life Insurance, Paid Time Off, Paid Holidays, Defined Benefit Pension plan, 401(k) with up to a 5% company match, and Short- &amp; Long-Term Disability Insurance. CAMPUS USA also offers other benefits such as Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees!<br /><br /><br /></span><span style="text-decoration: underline;"><strong>Philanthropy</strong></span><br /><br />Community involvement and volunteering are important to CAMPUS. Employees can earn additional paid time off for volunteering at qualifying community events. CAMPUS also matches employee contributions to a qualifying 501(c)3, up to $1,000 per year.</p>