Service Specialist 1 - Tallahassee Regional

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Full Time

CAMPUS USA Credit Union

<p>CAMPUS USA Credit Union&nbsp;was originally chartered in 1935 as Gainesville Florida Campus Federal Credit Union, and was the first credit union on a U.S. College Campus.&nbsp;As a not-for-profit financial cooperative, we are owned by our members. So at CAMPUS, you&rsquo;re not just a member &ndash; you own the place!&nbsp;</p> https://campuscu.com/

keywords: your role,essential functions,education,experience,schedule,compensation,benefits,philanthropy

Full Time

$39,520.00 - $45,200.00 Salary

Overview: <p><strong>Your Role:</strong></p> <p>Immediately greets and assists members or potential members upon arrival by processing financial transactions, setting up new accounts, and educating members on CAMPUS' products and services. This is a sales and service position that strives to establish relationships with members so that CAMPUS will be their primary financial institution.</p> <p>&nbsp;</p> <p><strong>Essential Functions &amp; Responsibilities:</strong></p> <ul> <li>Exemplifies the core values of CAMPUS, while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality.</li> <li>Receives and processes member financial transactions, including deposits, withdrawals, loan payments, and member-requested transfers.</li> <li>Assists members with opening and closing accounts, answers questions about products and services, and resolves problems that are within their authority to resolve.</li> <li>Identifies cross-sell opportunities and cross-sells services to members.</li> </ul>
Responsibilities: <p><strong>This position will be required to travel throughout the Tallahassee Region.</strong></p> <p>&nbsp;</p> <p><u><strong>The hours for this position are:</strong></u></p> <ul> <li>Monday - Thursday: 8:45 a.m. - 5:15 p.m.</li> <li>Fridays: Alternating hours from 8:45 a.m. - 5:15 p.m. or 9:45 a.m. - 6:15 p.m.</li> <li>Saturdays: 1 to 2 a month from 8:45 a.m. to 12:15 p.m.&nbsp;<br /><br /></li> </ul> <p><strong><u>Education</u></strong></p> <ul> <li>High School Diploma or GED.</li> </ul> <p>&nbsp;</p> <p><u><strong>Experience</strong></u></p> <ul> <li>0 - 1 year of general experience.</li> </ul> <p>&nbsp;</p> <p><u><strong>Other Skills</strong></u></p> <ul> <li>Attention to Detail</li> <li>Cash Reconciliation</li> <li>Collaboration and Teamwork</li> <li>Communication</li> <li>Confidentiality and Discretion</li> <li>Cross-Selling</li> <li>Excellent Member Service</li> <li>Microsoft Office Products</li> <li>New Account Openings</li> <li>Product Knowledge</li> <li>Problem Solving</li> <li>Time Management and Organization</li> </ul> <p>&nbsp;</p>
Requirements: <span style="text-decoration: underline;"><strong>Compensation</strong></span><br /><br />$38,400.00 - $45,200.00 Salary<br /><br /><br /> <p><strong><u>Full-Time Employee Benefits Package</u></strong></p> <p>Full-time employees are eligible for traditional benefits such as Health Insurance (medical, vision, dental), Life Insurance, Paid Time Off, Paid Holidays, Defined Benefit Pension plan, 401(k) with up to a 5% company match, and Short- &amp; Long-Term Disability Insurance. CAMPUS USA also offers other benefits such as Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees!<br /><br /><br /><span style="text-decoration: underline;"><strong>Philanthropy</strong></span><br /><br />Community involvement and volunteering are important to CAMPUS. Employees can earn additional paid time off for volunteering at qualifying community events. CAMPUS also matches employee contributions to a qualifying 501(c)3, up to $1,000 per year.</p>