District Manager

<strong>Chatters isn't your average salon chain. We're a unique blend of the best in Retail and Services, allowing our amazing Stylists and Beauty Consultants to offer our guests a world-class, one-stop beauty care experience.</strong>

Ottawa, ON, Canada


<strong>Chatters is a proudly Canadian company. Our Mission is to be the official supplier of Style Happy Hair Days. We strive to offer the most inclusive and environmentally sustainable salon and shopping experience - inspiring our guests to look good, feel good, and do good, one style at a time. Our Vision is to constantly evolve alongside you, our customer.</strong> https://chatters.ca/

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Competitive Compensation and Benefits Package

Overview: <p>Are you a self-motivated leader that has the ability to cultivate our&nbsp;<strong>Style Happy</strong>&nbsp;culture and grow our brand? Can you deliver and execute on our promise that&nbsp;<strong>Experience is Everything!&nbsp;</strong>&nbsp;If you are energized and a collaborative team player who relishes the challenge of attracting and motivating top talent to learn, grow, and achieve success then&nbsp;<strong>we want to hear from you!</strong></p> <p><strong>Chatters</strong>, the leader in the Canadian Hair and Beauty industry with 115&nbsp;locations and growing has an immediate opening for a&nbsp;<strong>District Leader</strong>.</p> <p>We are looking for a confident multi-site leader, that can build a team enabling them to perform and provide a positive and dynamic atmosphere. You are business-minded with the ability to analyze and execute plans of action to ensure top performance and optimize results.</p> <p>This is a great opportunity for an ambitious individual to provide support to our corporate&nbsp;locations in the&nbsp;<strong>Ottawa and</strong>&nbsp;<strong>Area Region</strong>.</p> <p>Reporting to the Director of Operations, you will be centrally located in the Ottawa region<strong>&nbsp;</strong>with some travel required.</p>
Responsibilities: <ul> <li>Create the ultimate guest experience, delivering excellence in all aspects of customer service.&nbsp; Ensuring our guests leave with an overall unforgettable experience. You know what it takes to make this happen consistently throughout your region.&nbsp;</li> <li>You have the capacity to manage people. You are an innovative thinker that can attract, develop, and mentor a top-performing team that delivers results. You create a positive and rewarding work environment that exudes success and encourages growth.</li> <li>You&rsquo;re analytical and optimization is top of mind. You work closely with your team to successfully accomplish operational objectives and communicate effectively to get things done.</li> <li>You maximize sales and implement growth strategies to improve overall store performance leading the way with innovation and change strategies.</li> <li>Meet financial objectives by analyzing profit and loss statements, forecasting, planning, and taking accountability ensuring your locations meet their budget goals, and taking action as necessary.</li> <li>You are disciplined and can set expectations and timelines. You evaluate information and troubleshoot to reach your team objectives.</li> <li>You enjoy being able to share your knowledge and experience to help others, a professional coach, and a mentor with mad communication skills.</li> <li>Self-motivated, versatile, and flexible. You are a natural problem solver that leads by example and the first to show the way with organizational change.</li> <li>You are the picture of professionalism when representing Chatters LP at all times, you can communicate at all levels and represent our Style Happy brand.</li> </ul>
Requirements: <ul> <li>Three to five years of multi-site leadership or management experience, preferably in the beauty or retail industry environment.</li> <li>Professional, innovative leader that can direct change management and deliver results.</li> <li>Willing to travel and are available to work flexible hours (including evenings and weekends).</li> <li>You&rsquo;re organized, you&rsquo;re a multi-tasker with strong time management skills.</li> <li>Store operations guru, you can execute action plans to drive success.</li> <li>Team management, you can attract, coach, develop and implement a top performing positive team that stays true to our brand.</li> <li>You know your way around a computer and you&rsquo;re comfortable learning new applications and systems.</li> </ul>