Substitute Courier

<strong>As a healthy, growing and thriving bank, we offer employees everything they need to flourish in the world of banking. That&rsquo;s because we strongly believe our people are our strongest assets. From advancement opportunities to employee development, we invest in our people to be the best they can be.<br /><br /></strong>Member FDIC&nbsp; |&nbsp; Equal Housing Lender&nbsp;

Byron Center, MI

Chemical Bank

<p><strong>Since 1917, Chemical Bank&rsquo;s home town approach to banking has been focused on community banking, highlighted by local leadership and decision making, a devotion to community and personalized service. We pride ourselves on being an Equal Opportunity Employer.<br /><br />As a Chemical Banker, you will join other professionals who share our community banking philosophy of making a positive impact where we live, work and play. You will be a part of a growing community bank that believes in the dreams of its customers and employees alike. With Chemical Bank, you will make a difference in your community while enjoying excellent benefits and top career opportunities. Visit our&nbsp;<a href="">Careers Page</a>&nbsp;for more information.<br /><br /></strong></p> <p class="p1">Member FDIC &nbsp;<span class="s1">|</span>&nbsp; Equal Housing Lender</p> <p class="p2">&nbsp;</p>

keywords: financial services,relationships,maintain,customer care,experience,license,flexibility,education,technology,communication

Part-Time (20+ Hours/Week)

Overview: </span></span></strong></p><p style="margin: 3.35pt 0in 0pt;"><span style="color: black;">The Courier will provide exceptional customer service to our business banking customers through the Business Courier Services channel; responsibilities include pickup and delivery services, as well as other related services offered to Chemical Bank's business customers.</span></p><p style="margin: 8pt 0in 0pt;"><strong><span style="text-decoration: underline;"><span style="color: black; font-size: 12pt;"><br/><br/>
Responsibilities: <ul> <li>Partner with another member of the Business Courier Services team to provide delivery and pickup services while demonstrating exceptional customer service and relationship building in accordance with the Bank's service standards.</li> <li>Resolve escalated customer concerns and issues promptly and effectively, keeping the Business Courier Supervisor / Manager abreast of challenges.</li> <li>Adhere to the published route schedule while also making suggestions to enhance the effectiveness of the schedule.</li> <li>Update vehicle logs as necessary for maintenance purposes.</li> <li>Maintain vehicles in a way that is representative of the Bank, ensuring they are clean, safe and in good running order.</li> </ul>
Requirements: <ul> <li>High school diploma or equivalent required</li> <li>0 - 1 Years experience in function</li> <li>0 - 1 Years experience in industry</li> <li>Michigan Driver's License required</li> <li>Excellent driving record required; previous courier and/or customer service experience preferred.</li> <li>Ability to communicate effectively with customers in a professional manner.</li> <li>Ability to maintain the highest level of customer service in all aspects of the job.</li> <li>Self-motivated with the ability to complete job duties according to a predetermined timeframe.</li> <li>Flexibility and adaptability to work with a variety of customer needs and scheduling demands.</li> <li>Basic computer skills using Windows-based software required.</li> </ul>