Vendor Applications Manager

<strong>As a healthy, growing and thriving bank, we offer employees everything they need to flourish in the world of banking. That’s because we strongly believe our people are our strongest assets. From advancement opportunities to employee development, we invest in our people to be the best they can be.</strong>

Troy, MI

Chemical Bank

<p><strong>Since 1917, Chemical Bank&rsquo;s home town approach to banking has been focused on community banking, highlighted by local leadership and decision making, a devotion to community and personalized service. We pride ourselves on being an Equal Opportunity Employer.<br /><br />As a Chemical Banker, you will join other professionals who share our community banking philosophy of making a positive impact where we live, work and play. You will be a part of a growing community bank that believes in the dreams of its customers and employees alike. With Chemical Bank, you will make a difference in your community while enjoying excellent benefits and top career opportunities. Visit our&nbsp;<a href="https://www.chemicalbank.com/careers/">Careers Page</a>&nbsp;for more information.</strong></p> <br /> <p>&nbsp;</p> https://www.chemicalbank.com/

keywords: management,relationships,performance,management,administration,leadership,goals,experience,communication,leadership,organization,degree,knowledge

Full-Time

Competitive Compensation and Benefits Package

Overview: </span></span></strong></p><p style="margin: 3.35pt 0in 0pt;"><span style="color: black;">The Vendor Applications Manager is responsible for the oversight of the application system relationships with vendors of third party applications and internally developed systems. S/he is a key partner with stakeholders, end users, technology specialists, and vendor resources to translate third party application configurations into technical solutions for current and future business needs. In partnership with the IT Infrastructure Manager, s/he is responsible for maintaining the applications portfolio so that it performs well.</span></p><p style="margin: 8pt 0in 0pt;"><strong><span style="text-decoration: underline;"><span style="color: black; font-size: 12pt;"><br/><br/>
Responsibilities: <ul> <li>Supervises, coordinates, coaches, mentors, and counsels staff activities to ensure achievement of assigned goals and objectives. Responsible for staff retention, performance, and developmental coaching.</li> <li>Works with business owners and stakeholders to solve complex application and integration related issues across multiple functional areas within stated timelines in a professional manner. This may require working with the vendor and users to bring the problem to resolution.</li> <li>Acts as the primary relationship manager or provides support to relationship managers for major vendor relationships. Understands vendor capabilities, vendor deliverables, service level agreements / expectations, and the software release schedule.</li> <li>Maintains Software Inventories.</li> <li>Works with business owners to develop business application roadmaps.</li> <li>Lead or participate in business process improvement efforts.</li> <li>Oversees various system administrative functions.</li> </ul> <p style="margin: 5.75pt 0in 0pt;">&nbsp;</p> <p>&nbsp;</p> <p style="margin: 5.75pt 0in 0pt;">&nbsp;</p> <p>&nbsp;</p> <p style="margin: 5.75pt 0in 0pt;">&nbsp;</p> <p>&nbsp;</p> <p style="margin: 4.25pt 0in 0pt;">&nbsp;</p> <p>&nbsp;</p> <p style="margin: 6pt 0in 0pt;">&nbsp;</p> <p>&nbsp;</p> <p style="margin: 5pt 0in 0pt;">&nbsp;</p> <p>&nbsp;</p> <p style="margin: 12pt 0in 0pt;">&nbsp;</p> <p style="margin: 0in 0in 0pt;">&nbsp;</p> <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job">&nbsp;</h2> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job">&nbsp;</div>
Requirements: <ul> <li>Bachelor's degree required</li> <li>7 - 10 Years Experience in Function</li> <li>7 - 10 Years Experience in Industry</li> <li>Demonstrated expertise in engaging project managers, business analysts, business resources, IT staff, and others outside of the director's team to deliver results</li> <li>Experience with ITIL or COBIT framework and comfortable managing to the key processes in the framework; knowledge of banking business processes is preferred</li> <li>Possess strong supervisory/leadership capabilities with the ability to forge relationships within teams and across the enterprise</li> <li>Strong verbal/written skills and the ability to effectively interface with internal business clients, operations teams, technical engineering teams, and internal audit</li> <li>Excellent prioritization, attention to detail, organizational, project management &amp; problem solving skills, and a commitment to quality and solution oriented service are required</li> <li>Strong oral, written, and interpersonal skills, with the ability to work independently or as a team, and communicate with all levels of the organization professionally and tactfully</li> </ul> <p style="margin: 6pt 0in 0pt;">&nbsp;</p> <p>&nbsp;</p> <p style="margin: 4.25pt 0in 0pt;">&nbsp;</p> <p>&nbsp;</p> <p style="margin: 14.75pt 0in 0pt;">&nbsp;</p> <p>&nbsp;</p> <p style="margin: 5.75pt 0in 0pt;">&nbsp;</p> <p>&nbsp;</p> <p style="margin: 5.75pt 0in 0pt;">&nbsp;</p> <p>&nbsp;</p> <p style="margin: 5.75pt 0in 0pt;">&nbsp;</p> <p>&nbsp;</p> <p style="margin: 5.75pt 0in 0pt;">&nbsp;</p> <p>&nbsp;</p> <p style="margin: 5.75pt 0in 0pt;">&nbsp;</p> <p>&nbsp;</p> <p style="margin: 12pt 0in 0pt;">&nbsp;</p>