Business Courier Services Teller

<strong>As a healthy, growing and thriving bank, we offer employees everything they need to flourish in the world of banking. That&rsquo;s because we strongly believe our people are our strongest assets. From advancement opportunities to employee development, we invest in our people to be the best they can be.<br /><br /></strong>Member FDIC&nbsp; |&nbsp; Equal Housing Lender&nbsp;

Petoskey, MI

Chemical Bank, a Division of TCF National Bank

<h3><strong><br /><br /><br />Since 1917, Chemical Bank, a division of TCF National Bank&rsquo;s home town approach to banking has been focused on community banking, highlighted by local leadership and decision making, a devotion to community and personalized service. We pride ourselves on being an Equal Opportunity Employer.</strong></h3> <h3><strong>Our Team Members will join other professionals who share our community banking philosophy of making a positive impact where we live, work and play. You will be a part of a growing community bank that believes in the dreams of its customers and employees alike. With Chemical Bank, a division of TCF National Bank, you will make a difference in your community while enjoying excellent benefits and top career opportunities. Visit our <a href="" target="_blank" rel="noopener noreferrer">Careers Page </a>for more information.</strong><strong><br /><br />For Chemical Bank positions, please apply below.&nbsp;<br /><br /></strong></h3> <h5><strong>If you would like to see TCF open positions <a href="" target="_blank" rel="noopener noreferrer">click here</a>.<br /></strong></h5> <h3><strong><br />Member FDIC | Equal Housing Lender<br /><br /></strong><strong><a href="" target="_blank" rel="noopener noreferrer">Connect with Us!</a><br /><br /></strong></h3>

keywords: summary,maintain,prepare,compliance,customer care,communication,financial services,experience,education,organization,customer care,technology,communication

Part-Time (20+ Hours/Week)

Competitive Compensation and Benefits Package

Overview: </span></span></strong></p><p style="margin: 3.35pt 0in 0pt;"><span style="color: black;">The Business Courier Services Teller is responsible for a variety of tasks and transactions relating to bank services, products, and customer accounts, in a non-branch setting, which includes managing a supply of cash and processing incoming deposits for customers who utilize the Bank’s Business Courier Services.</span></p><p style="margin: 8pt 0in 0pt;"><strong><span style="text-decoration: underline;"><span style="color: black; font-size: 12pt;"><br/><br/>
Responsibilities: <ul> <li>Efficiently and accurately process routine and moderately complicated banking transactions and complete work assignments in various banking functions including cash and balancing procedures.</li> <li>Resolve customer concerns and issues promptly and effectively; ensure issues are properly escalated when necessary.</li> <li>Prepare change orders in a timely and accurate manner.</li> <li>Ensure all work is completed in accordance with operational and regulatory guidelines and policies; complete currency transaction reports and other reports as needed.</li> <li>Maintain Business Courier Services daily route schedules.</li> <li>Effectively communicate with Business Courier Services customers in regard to pick-ups, corrections,</li> <li>Maintain up-to-date knowledge of processes and procedures and maintain a general knowledge of retail operations, as well as the department's and Bank's objectives and goals.</li> <li>Provide support to other departments/areas as requested.</li> </ul>
Requirements: <ul> <li>High school diploma or equivalent required</li> <li>0 - 1 Year experience in the function</li> <li>0 - 1 Year experience in the industry</li> <li>Prior cash handling and/or customer service experience preferred.</li> <li>Basic computer skills using Windows-based software required; prior experience with bank-specific software preferred.</li> <li>Proficient verbal and written communication skills; strong interpersonal skills, with the ability to deliver effective communication positively with a customer service approach.</li> <li>Strong attention to detail, while demonstrating accuracy in performing all work assignments; excellent organization and time management skills.</li> <li>Ability to work in a fast-paced, high volume environment.</li> <li>Ability to make sound and reasonable decisions regarding customer transactions, weighing customer satisfaction with the Bank's exposure to loss and/or fraud.</li> </ul>