Mortgage Processing Supervisor

<strong>As a healthy, growing and thriving bank, we offer employees everything they need to flourish in the world of banking. That&rsquo;s because we strongly believe our people are our strongest assets. From advancement opportunities to employee development, we invest in our people to be the best they can be.<br /><br /></strong>Member FDIC&nbsp; |&nbsp; Equal Housing Lender&nbsp;

Wyoming, MI

Chemical Bank, a Division of TCF National Bank

<h3><strong><br /><br /><br />Since 1917, Chemical Bank, a division of TCF National Bank&rsquo;s home town approach to banking has been focused on community banking, highlighted by local leadership and decision making, a devotion to community and personalized service. We pride ourselves on being an Equal Opportunity Employer.</strong></h3> <h3><strong>Our Team Members will join other professionals who share our community banking philosophy of making a positive impact where we live, work and play. You will be a part of a growing community bank that believes in the dreams of its customers and employees alike. With Chemical Bank, a division of TCF National Bank, you will make a difference in your community while enjoying excellent benefits and top career opportunities. Visit our <a href="https://www.chemicalbank.com/careers/" target="_blank" rel="noopener noreferrer">Careers Page </a>for more information.</strong><strong><br /><br />For Chemical Bank positions, please apply below.&nbsp;<br /><br /></strong></h3> <h5><strong>If you would like to see TCF open positions <a href="https://tcfbankintl.taleo.net/careersection/corporate/jobsearch.ftl?lang=en" target="_blank" rel="noopener noreferrer">click here</a>.<br /></strong></h5> <h3><strong><br />Member FDIC | Equal Housing Lender<br /><br /></strong><strong><a href="https://careers-chemical.icims.com/jobs/intro?hashed=-435801078" target="_blank" rel="noopener noreferrer">Connect with Us!</a><br /><br /></strong></h3> https://www.chemicalbank.com/

keywords: management,teamwork,quality assurance,teamwork,provide,management,communication,experience,relationships,education,encourage,success,knowledge

Full-Time

Competitive Compensation and Benefits Package

Overview: <p style="margin-bottom: 0pt;"><span style="font-family: 'Verdana',sans-serif; font-size: 10pt;">Supervise mortgage processors while providing process oversight to ensure adherence to bank, regulatory and investor guidelines. Monitor team efficiency and production performance and provide ongoing coaching and feedback. Ensure effective teamwork and collaboration occurs among the processing team and with other areas of the mortgage department.</span></p>
Responsibilities: <ul style="margin-top: 0in;"> <li style="margin-top: 3pt; margin-bottom: 0pt;"><span style="font-family: 'Verdana',sans-serif; font-size: 10pt;">Responsible to manage a processing team to meet all requirements including minimum production, turn times, quality and other metrics set forth by executive management.</span></li> <li style="margin-top: 3pt; margin-bottom: 0pt;"><span style="font-family: 'Verdana',sans-serif; font-size: 10pt;">Collaborate and communicate with all partners to effectively meet company, mortgage, and team level objectives.</span></li> <li style="margin-top: 3pt; margin-bottom: 0pt;"><span style="font-family: 'Verdana',sans-serif; font-size: 10pt;">Ability to effectively communicate across all business lines and manage the team to meet communication expectations.</span></li> <li style="margin-top: 3pt; margin-bottom: 0pt;"><span style="font-family: 'Verdana',sans-serif; font-size: 10pt;">Participate in the hiring and retention of top talent.</span></li> <li style="margin-top: 3pt; margin-bottom: 0pt;"><span style="font-family: 'Verdana',sans-serif; font-size: 10pt;">Effectively provide training and support to the team as needed, which also includes collaboration with the training team.</span></li> <li style="margin-top: 3pt; margin-bottom: 0pt;"><span style="font-family: 'Verdana',sans-serif; font-size: 10pt;">Collaborative efforts are necessary to develop and/or update procedures and workflow as business needs change.</span></li> </ul>
Requirements: <ul style="margin-top: 0in;"> <li style="margin-top: 3pt; margin-bottom: 0pt;"><span style="font-family: 'Verdana',sans-serif; font-size: 10pt;">High school diploma required.</span></li> <li style="margin-top: 3pt; margin-bottom: 0pt;"><span style="font-family: 'Verdana',sans-serif; font-size: 10pt;">Minimum of 5 years&rsquo; related experience working in and leading the processing function of a mortgage department.</span></li> <li style="margin-top: 3pt; margin-bottom: 0pt;"><span style="font-family: 'Verdana',sans-serif; font-size: 10pt;">Must have an understanding of all aspects of mortgage lending, including processing, underwriting, closing and regulatory requirements.</span></li> <li style="margin-top: 3pt; margin-bottom: 0pt;"><span style="font-family: 'Verdana',sans-serif; font-size: 10pt;">Previous management experience, including coaching and developing staff.</span></li> <li style="margin-top: 3pt; margin-bottom: 0pt;"><span style="font-family: 'Verdana',sans-serif; font-size: 10pt;">Proven leader committed to servant leadership style. A genuine desire to help others. Unquestionable integrity.</span></li> <li style="margin-top: 3pt; margin-bottom: 0pt;"><span style="font-family: 'Verdana',sans-serif; font-size: 10pt;">Proven ability to encourage an environment of continuous improvement emphasizing efficiency and effectiveness.</span></li> <li style="margin-top: 3pt; margin-bottom: 0pt;"><span style="font-family: 'Verdana',sans-serif; font-size: 10pt;">Ability to maintain positive and effective relationships with others. Proven success building a highly qualified and effective staff. Ability to hold staff accountable.</span></li> <li style="margin-top: 3pt; margin-bottom: 0pt;"><span style="font-family: 'Verdana',sans-serif; font-size: 10pt;">Ability to be self-directed and make independent decisions.</span></li> <li style="margin-top: 3pt; margin-bottom: 0pt;"><span style="font-family: 'Verdana',sans-serif; font-size: 10pt;">Possess excellent problem solving and decision making skills.</span></li> <li style="margin-top: 3pt; margin-bottom: 0pt;"><span style="font-family: 'Verdana',sans-serif; font-size: 10pt;">Highly organized with strong attention to detail.</span></li> <li style="margin-top: 3pt; margin-bottom: 0pt;"><span style="font-family: 'Verdana',sans-serif; font-size: 10pt;">Previous use of automated underwriting systems. Previous experience using Encompass helpful.</span></li> <li style="margin-top: 3pt; margin-bottom: 0pt;"><span style="font-family: 'Verdana',sans-serif; font-size: 10pt;">Proficiency in MS Office Suite, spreadsheets and database lending software.</span></li> </ul>