Teller - Travel - Part Time

<strong>As a healthy, growing and thriving bank, we offer employees everything they need to flourish in the world of banking. That&rsquo;s because we strongly believe our people are our strongest assets. From advancement opportunities to employee development, we invest in our people to be the best they can be.<br /><br /></strong>Member FDIC&nbsp; |&nbsp; Equal Housing Lender&nbsp;

Holland, MI

Chemical Bank, a Division of TCF National Bank

<h3><strong><br /><br /><br />Since 1917, Chemical Bank, a division of TCF National Bank&rsquo;s home town approach to banking has been focused on community banking, highlighted by local leadership and decision making, a devotion to community and personalized service. We pride ourselves on being an Equal Opportunity Employer.</strong></h3> <h3><strong>Our Team Members will join other professionals who share our community banking philosophy of making a positive impact where we live, work and play. You will be a part of a growing community bank that believes in the dreams of its customers and employees alike. With Chemical Bank, a division of TCF National Bank, you will make a difference in your community while enjoying excellent benefits and top career opportunities. Visit our <a href="" target="_blank" rel="noopener noreferrer">Careers Page </a>for more information.</strong><strong><br /><br />For Chemical Bank positions, please apply below.&nbsp;<br /><br /></strong></h3> <h5><strong>If you would like to see TCF open positions <a href="" target="_blank" rel="noopener noreferrer">click here</a>.<br /></strong></h5> <h3><strong><br />Member FDIC | Equal Housing Lender<br /><br /></strong><strong><a href="" target="_blank" rel="noopener noreferrer">Connect with Us!</a><br /><br /></strong></h3>

keywords: travel,provide,teamwork,analysis,financial services,sales,operations,experience,organization,education,customer care,technology,communication

Part-Time (20+ Hours/Week)

Competitive Compensation and Benefits Package

Overview: The Teller- Travel provides support to various banking centers within the assigned district/s and is responsible for assisting customers with various types of transactions while effectively maintaining a cash drawer and providing an enjoyable, valuable and memorable customer experience, which includes prompt, efficient and accurate service. In addition, the Teller-Travel engages customers in dialogue to uncover needs for products and services.
Responsibilities: <p><strong><span data-darkreader-inline-color="">Transactions/Cash</span></strong></p> <ul> <li><span data-darkreader-inline-color="">Promptly greet customers, identify needs, and establish and maintain professional, courteous and positive dialogue.</span></li> <li><span data-darkreader-inline-color="">Efficiently and accurately process various customer transactions, including deposits, withdrawals, loan payments, check to cash, issuing cashier's checks, etc., while maintaining operational excellence and providing an exceptional customer experience.</span></li> <li><span data-darkreader-inline-color="">Examine checks deposited to determine proper funds availability based on regulation requirements and complete hold notices.</span></li> <li><span data-darkreader-inline-color="">Maintain an adequate cash drawer at all times; this includes buying and selling currency from the vault as necessary while ensuring cash limits are not exceeded and securing against loss by ensuring the safekeeping of money.</span></li> <li><span data-darkreader-inline-color="">Balance cash drawer in accordance with Bank procedures and regulations.</span></li> </ul> <p><strong><span data-darkreader-inline-color="">Sales/Customer Service</span></strong></p> <ul> <li><span data-darkreader-inline-color="">Support banking center goals, which include assessing customer needs, promoting, cross-selling, referring and educating customers on the various products and services offered by the bank.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></li> <li><span data-darkreader-inline-color="">Resolve customer concerns and issues promptly and effectively; ensure issues are properly escalated when necessary.</span></li> <li><span data-darkreader-inline-color="">Keep abreast of new and existing products and services offered by the bank; educate customers on various products and services, explaining key features and benefits.</span></li> </ul> <p><strong><span data-darkreader-inline-color="">Operations</span></strong></p> <ul> <li><span data-darkreader-inline-color="">Maintain up-to-date knowledge of processes and procedures and maintain a general knowledge of branch operations.</span></li> <li><span data-darkreader-inline-color="">Provide assistance in opening and closing procedures for the banking center.&nbsp;</span></li> <li><span data-darkreader-inline-color="">May assist with the processing of ATM, night drop and coin machine.</span></li> <li><span data-darkreader-inline-color="">Understand the banking center's business objectives and goals.</span></li> </ul> <p><strong><span data-darkreader-inline-color="">Compliance</span></strong></p> <ul> <li><span data-darkreader-inline-color="">Maintain a thorough understanding of regulatory, security, operational and audit compliance.</span></li> <li><span data-darkreader-inline-color="">Provide assistance in audit-related activities when necessary.</span></li> <li><span data-darkreader-inline-color="">Maintain customer confidence and protect bank operations by keeping the information confidential.</span></li> </ul> <p><strong><span data-darkreader-inline-color="">Other / Miscellaneous</span></strong></p> <ul> <li><span data-darkreader-inline-color="">Actively participate in sales meetings and campaigns.</span></li> <li><span data-darkreader-inline-color="">Participate in Community Reinvestment Act efforts and activities.</span></li> </ul>
Requirements: <ul> <li><span data-darkreader-inline-color="">High school diploma or equivalent required</span></li> <li><span data-darkreader-inline-color="">0 - 1 Year experience in the function</span></li> <li><span data-darkreader-inline-color="">0 - 1 Year experience in the industry</span></li> <li><span data-darkreader-inline-color="">Prior cash handling and/or customer service experience required.</span></li> <li><span data-darkreader-inline-color="">Basic computer skills using Windows-based software required; prior experience with bank-specific software preferred.</span></li> <li><span data-darkreader-inline-color="">Proficient verbal and written communication skills; strong interpersonal skills, with the ability to deliver effective communication positively with a customer service approach.</span></li> <li><span data-darkreader-inline-color="">Flexibility and adaptability to work with a variety of banking centers with varied customer demographics.</span></li> <li><span data-darkreader-inline-color="">Strong attention to detail, while demonstrating accuracy in performing all work assignments. Excellent organization and time management skills.</span></li> <li><span data-darkreader-inline-color="">Ability to make sound and reasonable decisions regarding customer transactions, weighing customer satisfaction with the Bank's exposure to loss and/or fraud.</span></li> </ul>