Mortgage Application Analyst

<strong>As a healthy, growing and thriving bank, we offer employees everything they need to flourish in the world of banking. That&rsquo;s because we strongly believe our people are our strongest assets. From advancement opportunities to employee development, we invest in our people to be the best they can be.<br /><br /></strong>Member FDIC&nbsp; |&nbsp; Equal Housing Lender&nbsp;

Wyoming, MI

Chemical Bank, a Division of TCF National Bank

<h3><strong><br /><br /><br />Since 1917, Chemical Bank, a division of TCF National Bank&rsquo;s home town approach to banking has been focused on community banking, highlighted by local leadership and decision making, a devotion to community and personalized service. We pride ourselves on being an Equal Opportunity Employer.</strong></h3> <h3><strong>Our Team Members will join other professionals who share our community banking philosophy of making a positive impact where we live, work and play. You will be a part of a growing community bank that believes in the dreams of its customers and employees alike. With Chemical Bank, a division of TCF National Bank, you will make a difference in your community while enjoying excellent benefits and top career opportunities. Visit our <a href="https://www.chemicalbank.com/careers/" target="_blank" rel="noopener noreferrer">Careers Page </a>for more information.</strong><strong><br /><br />For Chemical Bank positions, please apply below.&nbsp;<br /><br /></strong></h3> <h5><strong>If you would like to see TCF open positions <a href="https://tcfbankintl.taleo.net/careersection/corporate/jobsearch.ftl?lang=en" target="_blank" rel="noopener noreferrer">click here</a>.<br /></strong></h5> <h3><strong><br />Member FDIC | Equal Housing Lender<br /><br /></strong><strong><a href="https://careers-chemical.icims.com/jobs/intro?hashed=-435801078" target="_blank" rel="noopener noreferrer">Connect with Us!</a><br /><br /></strong></h3> https://www.chemicalbank.com/

keywords: relationships,analysis,provide,teamwork,administration,solutions,quality assurance,technology,skills,education,organization,technology,experience,communication

Full-Time

Competitive Compensation and Benefits Package

Overview: An Application Analyst conducts analysis, document requirements, designs solutions, configures, tests, implements, supports, and maintains third-party vendor applications. An Application Analyst is a key partner with stakeholders, end-users, technology specialists, and vendor resources to translate third party application configurations into technical solutions for current and future business needs.
Responsibilities: <ul> <li>Has strong application knowledge and maintains and extends the knowledge to support the life of the application.</li> <li>Acts as a vendor application subject matter expert to conduct analysis, document requirements, design solutions, and configure systems of low to moderate complexity.</li> <li>Defines, tests, documents, and implements application system administration changes while adhering to formal change control processes.</li> <li>Works with business owners and stakeholders to solve application-related issues within stated timelines in a professional manner. This may require working with the vendor and users to bring the problem to resolution.</li> <li>Acts as the primary liaison between the vendor and users to implement new releases and enhancement requests.</li> <li>Translate business processes to application flows to optimize customer and employee experience.</li> <li>Provide training for vendor applications including writing technical documents for processes and procedures.</li> <li>Knowledgeable about quality assurance, patch management, upgrade assessments, issue escalation, and configuration management.</li> <li>Provides input and executes assigned tasks on various application-related projects throughout the corporation.</li> <li>Establishes and maintains professional, positive working relationships with a diverse group of Chemical Bank employees.</li> <li>Assists with the mitigation activities resulting from audits.</li> <li>Supports and implements Information Technology policies in a positive manner while abiding by all applicable Chemical Bank regulatory requirements.</li> </ul>
Requirements: <ul> <li>High school diploma or equivalent required</li> <li>Associate's or Bachelor's degree preferred</li> <li>3+ Years Experience in Mortgage Supervisor or Encompass&nbsp;Role Preferred</li> <li>Strong verbal and written communication skills including ability to communicate technical issues to users in a clear, non-technical manner</li> <li>Strong customer service orientation skills and is dedicated to meeting expectations and requirements of internal / external customers</li> <li>Proficient in Microsoft Office applications</li> <li>Business improvement training preferred</li> <li>Excellent organization and interpersonal skills</li> <li>Acts as a valued partner to business stakeholders, IT staff, and vendors</li> <li>Excellent analytical, problem-solving, and prioritization skills, while paying attention to details</li> </ul>