Mortgage Closing Supervisor

<strong>As a healthy, growing and thriving bank, we offer employees everything they need to flourish in the world of banking. That&rsquo;s because we strongly believe our people are our strongest assets. From advancement opportunities to employee development, we invest in our people to be the best they can be.<br /><br /></strong>Member FDIC&nbsp; |&nbsp; Equal Housing Lender&nbsp;

Wyoming, MI

Chemical Bank, a Division of TCF National Bank

<h3><strong><br /><br /><br />Since 1917, Chemical Bank, a division of TCF National Bank&rsquo;s home town approach to banking has been focused on community banking, highlighted by local leadership and decision making, a devotion to community and personalized service. We pride ourselves on being an Equal Opportunity Employer.</strong></h3> <h3><strong>Our Team Members will join other professionals who share our community banking philosophy of making a positive impact where we live, work and play. You will be a part of a growing community bank that believes in the dreams of its customers and employees alike. With Chemical Bank, a division of TCF National Bank, you will make a difference in your community while enjoying excellent benefits and top career opportunities. Visit our <a href="" target="_blank" rel="noopener noreferrer">Careers Page </a>for more information.</strong><strong><br /><br />For Chemical Bank positions, please apply below.&nbsp;<br /><br /></strong></h3> <h5><strong>If you would like to see TCF open positions <a href="" target="_blank" rel="noopener noreferrer">click here</a>.<br /></strong></h5> <h3><strong><br />Member FDIC | Equal Housing Lender<br /><br /></strong><strong><a href="" target="_blank" rel="noopener noreferrer">Connect with Us!</a><br /><br /></strong></h3>

keywords: teamwork,quality assurance,financial services,performance,provide,management,teamwork,quality assurance,compliance,verify,communication,support,experience,skills,education,teamwork,knowledge


Overview: The Mortgage Closing Supervisor is responsible for overseeing all aspects of a closing team. The supervisor coordinates, coaches, mentors, and counsels team to ensure achievement of assigned goals and objectives. She/he will be responsible for pipeline monitoring to ensure the quality and timeliness of loan closings, meeting all quality, production and other department established metrics.
Responsibilities: <UL><LI>Provide training, guidance and coaching to address and clarify issues related to closing procedures and requirements, products, systems and required documentation.</LI><LI>Coordinate and manage daily work flow requirements applying effective loan balancing as necessary to meet established metrics. Completing the closing package preparation at times in effort to support volume</LI><LI>Ensure closing loan packages comply with regulatory and agency requirements and documentation.</LI><LI>Share performance data and metrics with team at monthly meetings to increase understanding and awareness of post-closing issues.</LI><LI>Participate and make recommendations related to staff changes, internal promotions, performance evaluations, recognition, employee relations issues, and disciplinary actions.</LI><LI>Stay current with regulations and industry that affect compliance and decision-making.</LI><LI>Respond to escalated issues quickly, communicate effectively, and work well under pressure.</LI><LI>Verify and ensure compliance with Company policies and procedures, as well as all applicable federal, state laws, regulatory and government standards, guidelines, rules, and/or local ordinances.</LI></UL>
Requirements: <UL><LI>High school diploma or equivalent required</LI><LI>3 - 5 Years’ experience in Supervisory function </LI><LI>3 - 5 Years’ experience in industry </LI><LI>Knowledge of various programs including Conventional, FHA, VA, MSHDA, RD and Construction</LI><LI>Effective listening, verbal and written communication skills</LI><LI>Ability to manage multiple priorities </LI><LI>Flexible with the ability to work in a fast paced ever changing industry and to thrive in a team environment </LI><LI>Strong customer service skills</LI></UL>