Member Contact Center Advisor

<strong>***$2,000 SIGN ON BONUS***<br /><br />The Call Center Specialist delivers exceptional member service by handling a variety of member calls to resolve member questions and issues regarding accounts, process payments, refer products and services.&nbsp; The&nbsp;Specialist will effectively engage members in consultative cross selling of products and services that meet the member&rsquo;s specific need. <br /></strong>

Harrisonburg, VA, VA

CommonWealth One FCU

<p><strong>Whether you are starting your career or looking for an organization that aligns with your professional aspirations and personal values, CommonWealth One FCU could be a great fit for you.&nbsp; Every day we work our best to make a difference in people&rsquo;s lives.&nbsp; Our services meet our member&rsquo;s needs at each of their important life event.&nbsp; Think about it.&nbsp; Do you know anyone who has bought their first house, saved for a child&rsquo;s college education, bought a car, or applied for their first credit card?&nbsp; </strong></p> <p><strong>As a COFCUer, you will provide the service and present the product that will meet our member&rsquo;s need. &nbsp;This is what we do--we strive to always serve and act in our member&rsquo;s best interest.&nbsp; </strong></p> <p><strong>Explore how you can become a COFCUer.&nbsp; Apply right now!</strong></p> https://www.cofcu.org/

keywords: call center,call center,teamwork,sales,skills,administration,call center,communication

Full Time

Competitive Compensation and Benefits Package

Overview: CommonWealth One Federal Credit Union, a not-for-profit financial cooperative, has an immediate opportunity for a full time self-motivated, outgoing, and energetic Call Center Specialist. ** SIGN ON BONUS **
Responsibilities: <ul> <li>Provide professional and courteous service to Credit Union members and work in a fast paced team environment.</li> <li>Call Center Specialists are responsible for providing account information, referring products and services, and meeting sales and service goals.&nbsp;</li> <li>Call Center Specialists will also perform administrative tasks to complete the full cycle of member service.</li> </ul> <br /> <p style="margin: 0px;"><br /><span style="margin: 0px; font-size: 14px; font-family: Arial, sans-serif;">&nbsp;</span></p> <br /> <p style="margin: 0px;">&nbsp;</p> <br /> <p style="margin: 0px;"><br /><span style="margin: 0px; font-size: 14px; font-family: Arial, sans-serif;">&nbsp;</span></p> <br /> <p style="margin: 0px;"><br /><br /></p>
Requirements: Requirements:<br /> <ul> <li>Ability to demonstrate consultative selling techniques to meet sales goals</li> <li>Multi-tasking, administrative, and organizational skills</li> <li>Strong customer service skills</li> <li>Excellent written and verbal communication skills</li> <li>Must have the functionality&nbsp;to work from home (proper work space, internet connection etc.)</li> </ul> Preferred:<br /> <ul> <li>One year Call Center/Financial Institution experience.</li> </ul> <br /><br /> <p style="margin: 0px 0px 0px 48px; text-indent: -0.25in;"><span style="font-size: 14px;"><span style="margin: 0px; font-family: Symbol;">&nbsp;</span></span></p> <p style="margin: 0px;"><br /><span style="margin: 0px; font-size: 14px; font-family: Arial, sans-serif;">&nbsp;</span></p> <br /> <p style="margin: 0px;"><br /><br /></p> <br /> <p style="margin: 0px;"><br /><span style="margin: 0px; font-size: 14px; font-family: Arial, sans-serif;">&nbsp;</span></p> <br /> <p style="margin: 0px;">&nbsp;</p> <br /> <p style="margin: 0px;"><br /><span style="margin: 0px; font-size: 14px; font-family: Arial, sans-serif;">&nbsp;</span></p> <br /> <p style="margin: 0px;"><br /><br /></p> <br /> <p style="margin: 0px;"><br /><span style="margin: 0px; font-size: 14px; font-family: Arial, sans-serif;">&nbsp;</span></p> <br /> <p style="margin: 0px;"><br /><span style="margin: 0px; font-size: 14px; font-family: Arial, sans-serif;">&nbsp;</span></p> <br /> <p style="margin: 0px;"><br /><br /></p> <br /> <p style="margin: 0px;"><br /><span style="margin: 0px; font-size: 14px; font-family: Arial, sans-serif;">&nbsp;</span></p> <br /> <p style="margin: 0px;"><br /><span style="margin: 0px; font-size: 14px; font-family: Arial, sans-serif;">&nbsp;</span></p> <br /> <p style="margin: 0px;"><br /><span style="margin: 0px; font-size: 14px; font-family: Arial, sans-serif;">&nbsp;</span></p> <br /> <p style="margin: 0px;"><br /><span style="margin: 0px; font-size: 14px; font-family: Arial, sans-serif;">&nbsp;</span></p> <br /> <p style="margin: 0px;"><br /><span style="margin: 0px; font-size: 14px; font-family: Arial, sans-serif;">&nbsp;</span></p> <br /> <p style="margin: 0px;"><br /><span style="margin: 0px; font-size: 14px; font-family: Arial, sans-serif;">&nbsp;</span></p> <br /> <p style="margin: 0px;"><br /><span style="margin: 0px; font-size: 14px; font-family: Arial, sans-serif;">&nbsp;</span></p> <br /> <p style="margin: 0px;"><br /><span style="margin: 0px; font-size: 11px; font-family: Arial, sans-serif;">&nbsp;</span></p> <br /> <p style="margin: 0px;"><br /><span style="margin: 0px; font-size: 11px; font-family: Arial, sans-serif;">telephone sales, customer service, call center, banking, credit union, financial services, cross selling, contact center, teller, customer service representative, MSR, branch sales</span></p> <br /> <p>&nbsp;</p>