Call Center Specialist

<p><strong>CommonWealth One FCU is always on the look out for individuals who will act in our members&rsquo; best interest and who will contribute positively to our workplace. Our vision of becoming our member&rsquo;s lifetime financial partner is driven by our core values of: Members First, Trust, Excellence, Teamwork, and People Helping People.</strong><br /><br /><strong>Explore how you can become a COFCUer. Apply right now!</strong></p>

Harrisonburg, VA

CommonWealth One FCU

<p><strong>Whether you are starting your career or looking for an organization that aligns with your professional aspirations and personal values, CommonWealth One FCU could be a great fit for you.&nbsp; Every day we work our best to make a difference in people&rsquo;s lives.&nbsp; Our services meet our member&rsquo;s needs at each of their important life event.&nbsp; Think about it.&nbsp; Do you know anyone who has bought their first house, saved for a child&rsquo;s college education, bought a car, or applied for their first credit card?&nbsp; </strong></p> <p><strong>As a COFCUer, you will provide the service and present the product that will meet our member&rsquo;s need. &nbsp;This is what we do--we strive to always serve and act in our member&rsquo;s best interest.&nbsp; </strong></p> <p><strong>Explore how you can become a COFCUer.&nbsp; Apply right now!</strong></p>

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Competitive Compensation and Benefits Package

Overview: CommonWealth One Federal Credit Union, a not-for-profit financial cooperative, has an immediate opportunity for a full time self-motivated, outgoing, and energetic Call Center Specialist.<br />
Responsibilities: <ul> <li>Provide professional and courteous service to Credit Union members and work in a fast paced team environment.</li> <li>Call Center Specialists are responsible for providing account information, referring products and services, and meeting sales and service goals.&nbsp;</li> <li>Call Center Specialists will also perform administrative tasks to complete the full cycle of member service.</li> </ul>
Requirements: Qualifications for this position:<br /> <ul> <li>Ability to demonstrate consultative selling techniques to meet sales goals</li> <li>Multi-tasking, administrative, and organizational skills</li> <li>Strong customer service skills</li> <li>Excellent written and verbal communication skills</li> <li>One year Call Center/Financial Institution experience preferred</li> <li>Bilingual (English/Spanish) speaking ability is a plus</li> </ul>