Payment Services Coordinator

<strong>CommonWealth One Federal Credit Union</strong>&nbsp;is always on the lookout&nbsp;for individuals who will act in our members&rsquo; best interest and who will contribute positively to our workplace. With a sense of urgency, we foster scalable and profitable growth in our communities, building and deepening member relationships with a diverse portfolio of products. &nbsp;Explore how you can learn more about the<strong>&nbsp;Payment Services Coordinator&nbsp;</strong>opportunity!

Alexandria, VA

CommonWealth One Federal Credit Union

<p><strong><em>For You, For Life.</em></strong></p> <p>CommonWealth One has grown to serve over 38,000 members with over $550 million in assets.&nbsp;Through the decades, since 1944, the one that thing that remains the same is our commitment to putting our members at the heart of everything we do; today and for life. Our principles are rooted in forming lasting relationships that improve the lives of our members and community.</p> <p>CommonWealth One is focused on career development and offers a robust compensation package that includes medical and dental plan options, 401(k) plan, tuition assistance, professional development, free parking, and metro accessibility. Federally insured by NCUA and proud to be an equal opportunity employer!</p> <p>To start your journey with CommonWealth One we encourage you to visit our career's website at&nbsp;<u></u>&nbsp;<br /><br /></p> <p style="margin: 0in 0in 11.25pt 0in;">&nbsp;</p>

keywords: quality assurance,orders,accounting,assist,reporting,administration,solutions,values,investigate,analysis,quality assurance,compliance,experience,compliance,organization,degree,communication,proficiency,professional


Overview: <p>The <strong>Payment Services Coordinator</strong> will be responsible for administering Credit Union payment systems to include ACH, Share Drafts, Returns/Adjustments, Wires, Negotiable Instruments, Check21, Overdraft Privilege, Plastic Card Orders, ATM Change Fund, ATM Receipt/Disbursement, Shared Branching, Online Account Funding, Credit Card Maintenance and Settlement, Visa Debit Card Settlement, Account Research and Mail In Payments. Each <strong>Payment Services Coordinator</strong> is assigned a core and back-up function to ensure coverage and efficiency of department operations.</p>
Responsibilities: <ul> <li>Administer and settle member transactions processed through credit union payment systems.</li> <li>Settle member transactions to the General Ledger and the payment system.</li> <li>Complete required accounting reports for settlement.</li> <li>Complete required daily, monthly, and quarterly activities to service the members (e.g. ordering re-issue of debit card cards, applying rejected payments, etc.)</li> <li>Reconcile appropriate General Ledger accounts.</li> <li>Identify and resolve all exception items and out-of-balance conditions.</li> <li>Archive all reports and records in accordance with Credit Union Records Retention Schedule</li> <li>Provide members and staff with assistance on member service issues</li> <li>Extensively investigate and analyze accounting and/or member records.</li> <li>Exercise sound judgment and provide solutions to issues and errors.</li> <li>Ensure compliance with all applicable federal regulations, including the Bank Secrecy Act, Security and OFAC.</li> <li>Prepare professional member correspondence as needed.</li> <li>Follow-up with members/staff as needed.</li> <li>Act as liaison between credit union and third-party processor.</li> <li>Monitor and assure third party processors meet credit union member expectations.</li> <li>Stay actively informed on changes in transaction processing industry.</li> <li>Provide operational support for problems and changes made with the payment system.</li> <li>Assist other Payment Service Coordinators as needed.</li> <li>Assist in documenting desk procedures.</li> </ul> <br /> <p><strong><u>Performance Expectations</u></strong></p> <ul> <li>Ensure accounting documents, records and reports are accurate, current and timely.</li> <li>Promptly discover and resolve accounting errors or discrepancies.</li> <li>Required reports are accurate and timely. Suggestions for improved performance are provided.</li> <li>Complete accounting functions in accordance with established standards and credit union policy and procedures.</li> <li>Ensures compliance with all applicable federal regulations, including the Bank Secrecy Act, Security and OFAC.</li> <li>Cooperative and positive attitude towards members and credit union employees.</li> <li>Supervisors are appropriately informed of department activities.</li> <li>Dependable record of attendance and timeliness.</li> <li>Demonstrate the credit union&rsquo;s Core Values and Cultural Beliefs.</li> </ul>
Requirements: <p><strong><u>Education &amp; Experience</u></strong></p> <p>&nbsp;</p> <ul> <li>Associate&rsquo;s degree in a business related field from an accredited university or college, preferred.</li> <li>One to three years related work experience, preferably within a financial institution.</li> <li>Basic accounting principles.</li> <li>Basic to intermediate Excel skills.</li> <li>Credit union policies and procedures, preferred.</li> <li>Solving arithmetic and mathematical reasoning problems.</li> </ul> <p><strong><u>&nbsp;</u></strong></p> <p><strong><u>Skills &amp; Abilities</u></strong></p> <ul> <li>Strong written, verbal and interpersonal communication skills.</li> <li>Proficiency in Microsoft Office Suite and standard office equipment.</li> <li>Experience using Fiserv DataSafe or credit union core system, a plus.</li> <li>Strong organization skills with demonstrated ability to work on competing priorities.</li> <li>Ability to work independently and under pressure of deadline.</li> </ul> <p>&nbsp;</p> <p><strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </strong></p>