Jr. System Administrator

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Peterborough, NH

Connection

<strong>Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to business, government, education, and healthcare markets. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites. We are also proud to offer custom-configured computer systems from a ISO 9001:2015 certified technical configuration lab at our distribution center in Wilmington, OH.</strong><br /><br /><strong>Our company has over&nbsp;<a href="https://www.connection.com/content/about/certifications-and-authorizations?cm_sp=content-_-about-us-_-certifications-and-authorizations">2,500 technical certifications</a>&nbsp;that ensure our experts can solve any customer need, no matter how complex. Additionally, our GlobalServe offering delivers global procurement solutions through our network of 500 suppliers in 174 countries.</strong> https://www.connection.com/

keywords: hours,position summary,support,technical,technology,experience,talent acquisition,operating system,telecommunications

Full-Time

Overview: <p>Connection has a fantastic opportunity through our technical staffing division in Peterborough, NH. We are looking for a&nbsp;<strong><u>Help Desk Technician</u></strong>&nbsp;to work on-site at our client's location. This role would predominately provide onsite helpdesk support but could also help support deployment efforts on-site from time to time. This is a contract position that will go for at least a minimum of 3 months with the possibility of extension.</p> <p><strong><u>Shift:&nbsp;</u></strong>M-F, First Shift with opportunities for occasional OT</p> <p>Hours: M-F, 8:00am-5pm.</p> <div id="gtx-trans" style="position: absolute; left: -48px; top: 26.7639px;">&nbsp;</div>
Responsibilities: <ul> <li>Support remotely and over the phone.</li> <li>Provide a high level of customer and technical support to end-users.</li> <li>There will be potential that this position will have to provide hands-on help deployment tech services on site.</li> <li>Provide support over the phone for basic Active Directory, printer, hardware, and software issues.</li> </ul> <div id="gtx-trans" style="position: absolute; left: -47px; top: 26.7639px;">&nbsp;</div>
Requirements: <ul> <li>Previous experience in a help desk or desktop role is preferred.</li> <li>Certs and degrees are preferred, though not required.</li> <li>Ability to diagnose and resolve hardware, software, and printing issues relating to Windows 7/10.</li> <li>LAN/WAN, telecommunications, Active Directory Support experience.</li> <li>Previous experience providing phone support and remote technology to resolve user issues.</li> <li>Upon hiring, this person will need to pass a drug screen, background check, and get flu shot / TB test.</li> </ul> <div id="gtx-trans" style="position: absolute; left: -91px; top: 26.7639px;">&nbsp;</div>