Senior IT Support Specialist

<strong>Grow Your Career at Connection&nbsp;</strong><br /><br /><strong>Join a team where you make the difference. Enjoy a culture grounded by working together. Join a team whose future is bright. Your career opportunities are limitless.</strong>

Memphis, TN


<strong>Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to business, government, education, and healthcare markets. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites. We are also proud to offer custom-configured computer systems from a ISO 9001:2015 certified technical configuration lab at our distribution center in Wilmington, OH.</strong><br /><br /><strong>Our company has over&nbsp;<a href="">2,500 technical certifications</a>&nbsp;that ensure our experts can solve any customer need, no matter how complex. Additionally, our GlobalServe offering delivers global procurement solutions through our network of 500 suppliers in 174 countries.</strong>

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Overview: <p>Connection has a fantastic opportunity with one of our outstanding clients based in Memphis, TN. We are looking for an&nbsp;<strong><u>IT Support Technician</u></strong>. This is a DIRECT HIRE OPPORTUNITY. That's right, no contract period. Perm, full time. Your position would be in the center of the IT infrastructure for our end-client.</p> <p><strong>If you are...</strong></p> <ul> <li>A "jack of all trades" and like working with a variety of technical components in the IT Infrastructure.</li> <li>Experienced with Office 365.</li> <li>Well versed in higher-tiered troubleshooting.</li> <li>A strong help desk or desktop technician looking to take the next step in your career...</li> </ul>
Responsibilities: <ul> <li>You are the front of the line -- and the back of the line.</li> <ul> <li>Work help desk, deskside, servers, and Network support.</li> </ul> </ul> <ul> <li>You will help drive IT initiatives.</li> <li>Help manage Office 365 accounts, get hands-on with the virtual environment, and support servers.</li> <li>Act as the "right hand" to the IT Manager.</li> <li>Support employees off-site and on-site.</li> </ul>
Requirements: <ul> <li>IT related certifications and degrees are a plus.</li> <li>Experience performing IT support in a manufacturing environment a plus.</li> <li>Windows Server 2008, 2012, and 2016 support experience a plus.</li> <li>VMware and / or Hyper V exposure a plus.</li> <li>Hands on experience troubleshooting network issues -- a huge plus if you've worked with Cisco products.</li> <li>Basic SQL support experience.</li> <li>Basic network support and experience providing onsite and off site technical support.</li> </ul>