E-Rate Program Specialist

<strong>Grow Your Career at Connection&nbsp;</strong><br /><br /><strong>Join a team where you make the difference. Enjoy a culture grounded by working together. Join a team whose future is bright. Your career opportunities are limitless.</strong>

Wilmington, OH


<strong>Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to business, government, education, and healthcare markets. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites. We are also proud to offer custom-configured computer systems from a ISO 9001:2015 certified technical configuration lab at our distribution center in Wilmington, OH.</strong><br /><br /><strong>Our company has over&nbsp;<a href="https://www.connection.com/content/about/certifications-and-authorizations?cm_sp=content-_-about-us-_-certifications-and-authorizations">2,500 technical certifications</a>&nbsp;that ensure our experts can solve any customer need, no matter how complex. Additionally, our GlobalServe offering delivers global procurement solutions through our network of 500 suppliers in 174 countries.</strong> https://www.connection.com/

keywords: position summary,performance,knowledge,skills,degree,technology,research


Overview: The E-Rate Account Manager is responsible for growing the E-Rate business, a federally funded discount program for schools that are dedicated to ensuring every school in America can offer its students internet connectivity in a very cost-effective way. The E-Rate Account Manager is a specialist in the program and ensures growth through data mining, lead generation, and conducting proactive cold calls with Account Managers to active and inactive customers.
Responsibilities: <ul> <li>The E-Rate Account Manager, as subject matter expert, completes all E-Rate order entry, ensures order and program compliancy, and troubleshoots any order that may get stuck somewhere along the process, and takes corrective action.</li> <li>The E-Rate Account Manager conducts E-Rate needs assessments for customers and provides viable technology solutions through the utilization of internal and external resources.</li> <li>The E-Rate Account Manager ensures the growth of the E-Rate business in line with company sales goals and established position metrics.</li> </ul>
Requirements: Bachelor's Degree or the equivalent combination of education and work experience, along with a minimum of 2 years work experience.<br /> <br />Required competencies:<br /> <ul> <li>Basic computer knowledge with ability to operate keyboard for data entry.</li> <li>Working knowledge of Microsoft Office Suite with ability to create a document or simple spreadsheet</li> <li>Adept at proactively finding business opportunities within existing customer base</li> <li>Understanding inside sales strategies and upselling for upgrades and other add on products</li> <li>Advanced knowledge of Business Development with ability to create new lines of business</li> <li>Creative with ability to develop original solutions to problems</li> <li>Adaptable with ability to switch tasks based on shifting priorities</li> <li>Quick study with ability to master a situation or learn new things with minimum direction or training</li> <li>Interpersonal skills with ability to work well with all levels of the organization</li> </ul>