Configuration Technician

<strong>Grow Your Career at Connection&nbsp;</strong><br /><br /><strong>Join a team where you make the difference. Enjoy a culture grounded by working together. Join a team whose future is bright. Your career opportunities are limitless.</strong>

Wilmington, OH


<strong>Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to business, government, education, and healthcare markets. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites. We are also proud to offer custom-configured computer systems from a ISO 9001:2015 certified technical configuration lab at our distribution center in Wilmington, OH.</strong><br /><br /><strong>Our company has over&nbsp;<a href="">2,500 technical certifications</a>&nbsp;that ensure our experts can solve any customer need, no matter how complex. Additionally, our GlobalServe offering delivers global procurement solutions through our network of 500 suppliers in 174 countries.</strong>

keywords: position summary,systems,experience,skills


Overview: <br />Working hours for this position are 3:00pm to 11:30pm Monday through Friday with overtime as needed.
Responsibilities: <br />Working under direct supervision of the Supervisor, Configuration, selecting from a variety of established procedures to accomplish assigned duties and responsibilities, the Technician 1, Configuration is responsible for upgrading, and configuring computer systems and other products ordered by customers, ranging from low to marginally complex complexity levels.&nbsp;
Requirements: <br /> <p><strong>Technology:</strong></p> <ul> <li>General knowledge of Microsoft Office tools with ability to create simple reports and general documentation using Excel and Word</li> <li>Good typing skills with ability to type 30 wpm</li> <li>Ability to learn CSC application for data capturing</li> </ul> <br /> <p><strong>Business:</strong></p> <ul> <li>Ability to learn value-added configuration services</li> </ul> <br /> <p><strong>Other Behavioral Competencies:</strong></p> <ul> <li>Adaptable with ability to switch tasks based on shifting priorities</li> <li>Articulate with ability to express oneself clearly and professionally in written and oral communication</li> <li>Good listening skills with ability to receive information completely and understand what is being said</li> <li>Detail-oriented with item by item focus, meticulous attention to detail with ability to proofread for accuracy</li> <li>A sense of urgency to meet deadlines</li> <li>Ability to work as a team member</li> </ul> <br /><strong>Additional preferred competencies or preferred qualifications, if any:</strong><br /> <ul> <li>General working experience with an ERP system within a business environment.</li> <li>General knowledge of the retail/wholesale sales process</li> </ul> <p>&nbsp;</p>