Inside Solution Architect

<strong>Grow Your Career at Connection&nbsp;</strong><br /><br /><strong>Join a team where you make the difference. Enjoy a culture grounded by working together. Join a team whose future is bright. Your career opportunities are limitless.</strong>

Merrimack, NH

Connection

<strong>Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to business, government, education, and healthcare markets. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites. We are also proud to offer custom-configured computer systems from a ISO 9001:2015 certified technical configuration lab at our distribution center in Wilmington, OH.</strong><br /><br /><strong>Our company has over&nbsp;<a href="https://www.connection.com/content/about/certifications-and-authorizations?cm_sp=content-_-about-us-_-certifications-and-authorizations">2,500 technical certifications</a>&nbsp;that ensure our experts can solve any customer need, no matter how complex. Additionally, our GlobalServe offering delivers global procurement solutions through our network of 500 suppliers in 174 countries.</strong> https://www.connection.com/

keywords: position summary,solutions,technical,education & experience,proficiency,work environment

Full-time

Overview: <br />Working under the general supervision of the Manager, Inside Solution Architects (MISA), the Inside Solutions Architect (ISA) provides pre-sale technical consulting to advise and recommend technology solutions of moderate to advanced complexity to clients, referring only exceptional problems and issues for management review or approval.
Responsibilities: <br />The ISA works directly with account executives to engage with clients. The ISA assesses the client's needs utilizing business systems analysis and designs a solution that fits the functional requirements of the client. The ISA, as a solution provider, exercises discretion and independent judgment in decision-making during the design of the solution, considering pricing which meets the client's budgetary requirements. The ISA strategizes with their assigned sales team on IT solution opportunities. The ISA acquires and maintains various technical certifications pertaining to their technical specialty areas.
Requirements: <br /> <ul> <li>Must have minimum of 4-6 or more years of experience in a technical sales role or in a pre-sales support role recommending IT product solutions to clients, preferably selling or recommending data center solutions</li> <li>Excellent understanding of data center concepts and their relevant applications</li> <li>Current pre-sale IT certifications focused on data center technologies (e.g. hyper-converged, virtualization, hybrid-IT) is highly desired</li> <li>Account planning skills with experience in up-sell and cross-sell strategies</li> <li>Ability to clearly articulate and demonstrate the value proposition to the customer</li> <li>Adept at providing technical solutions based on customer needs</li> <li>Proven experience managing projects and delivering expectations, both internally and with clients</li> <li>Proven success working collaboratively with internal colleagues to deliver customer outcomes</li> <li>Strong interpersonal, organizational, communication and negotiation skills</li> <li>Self-motivated, results-driven, and excellent time management skills</li> <li>Solid understanding of technologies, partners, and solutions in the IT data center environment</li> <li>Work experience at a technology manufacturer/vendor is a plus</li> <li>Higher education such as a Master's degree is a plus</li> <li>Proficient use of Microsoft Excel, Cisco WebEx, and relevant internal business systems</li> <li>Up to 10% travel nationally</li> </ul>