Senior Client Success Manager; Cisco - REMOTE

<strong>Grow Your Career at Connection&nbsp;</strong><br /><br /><strong>Join a team where you make the difference. Enjoy a culture grounded by working together. Join a team whose future is bright. Your career opportunities are limitless.</strong>

Merrimack, NH

Connection

<strong>Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to business, government, education, and healthcare markets. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites. We are also proud to offer custom-configured computer systems from a ISO 9001:2015 certified technical configuration lab at our distribution center in Wilmington, OH.</strong><br /><br /><strong>Our company has over&nbsp;<a href="https://www.connection.com/content/about/certifications-and-authorizations?cm_sp=content-_-about-us-_-certifications-and-authorizations">2,500 technical certifications</a>&nbsp;that ensure our experts can solve any customer need, no matter how complex. Additionally, our GlobalServe offering delivers global procurement solutions through our network of 500 suppliers in 174 countries.</strong> https://www.connection.com/

keywords: position summary,support,proficiency,experience,knowledge

Full-time

Overview: <br />Assisting and/or writing and providing feedback on effective programs for the sales team.
Responsibilities: <br /> <ul> <li>Sales or supporting sales experience</li> <li>Working knowledge of SQL based platforms for tracking and reporting purposes of OEM services</li> <li>Excellent verbal and written communication skills</li> <li>Excellent time management skills</li> </ul>
Requirements: <br /> <ul> <li>Six plus years of sales experience</li> <li>Cisco or Microsoft software architecture experience</li> <li>Understanding of Security, Datacenter, Collaboration, or Enterprise Networking software solutions</li> <li>Understanding of&nbsp;a network environment</li> <li>Experience with creating Customer Success Plans or Business Outcomes</li> <li>Proficient in Hyper-V and VMware vSphere</li> <li>Advanced knowledge of Microsoft Office Suite (Word, PowerPoint, Excel)</li> <li>Experience in OEM programs to be able to drive attach rates, revenue, and margin</li> </ul>