IT Inventory Technician

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Sparks, NV

Connection

<strong>Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to business, government, education, and healthcare markets. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites. We are also proud to offer custom-configured computer systems from a ISO 9001:2015 certified technical configuration lab at our distribution center in Wilmington, OH.</strong><br /><br /><strong>Our company has over&nbsp;<a href="https://www.connection.com/content/about/certifications-and-authorizations?cm_sp=content-_-about-us-_-certifications-and-authorizations">2,500 technical certifications</a>&nbsp;that ensure our experts can solve any customer need, no matter how complex. Additionally, our GlobalServe offering delivers global procurement solutions through our network of 500 suppliers in 174 countries.</strong> https://www.connection.com/

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Full-Time

Overview: <p>Connection has a fantastic opportunity through our technical staffing division in Sparks, Nevada. We are looking for an&nbsp;<strong><u>IT Inventory Technician</u></strong>. This is a permanent, full time position within our organization on one of our most progressive client sites. The position comes with an excellent benefits package which includes -- among other benefits -- health, dental, 401k matching, and a generous PTO allotment.</p> <p><strong>The Role</strong></p> <p>This position within the IT Vendor &amp; Inventory Management teams will handle day-to-day asset life-cycle transactions ranging from inventory tracking to disposal. These duties will be performed in compliance with policy guidelines and within time-frames as defined in the team's project requirements.</p>
Responsibilities: <ul> <li>Stocking/re-stocking of IT equipment within vending machines in Tesla's Bay Area locations</li> <li>Coordinating all computer repairs (warranty &amp; non-warranty) for all Bay Area locations <ul> <li>Picking up broken laptops from IT Walk-up locations</li> <li>Basic troubleshooting to determine what is broken</li> <li>Opening and managing repair tickets via HP's portal</li> <li>Packaging equipment for safe and secure shipment to/from depot</li> <li>Returning repaired laptops to IT Walk-up locations</li> </ul> </li> <li>Packing and Shipping of aged equipment for disposal</li> <li>Record keeping within shared Excel files and/or ServiceNow to track assets</li> <li>Travel to Bay Area locations using Tesla's internal shuttle service to perform job duties <ul> <li>Any travel is via Tesla shuttles unless the person happens to live closer to the facility.</li> </ul> </li> </ul>
Requirements: <ul> <li>Mechanically inclined, with an aptitude and understanding of the technical aspects of IT equipment (laptops, desktops, tablets, accessories)</li> <li>Knowledge and experience with the following: Windows OS (v 7, 8, and 10), MS Office with a focus on Excel, asset management and ticketing systems</li> <li>Excellent attention to detail and rigorous process discipline</li> <li>Self-managed and committed to working in a fast-paced environment</li> <li>Professional and positive communication skills</li> <li>A passion for IT technology and delighting customers with stellar service</li> <li>IT related training or experience is a plus</li> </ul>