Project Coordinator

<strong>Grow Your Career at Connection&nbsp;</strong><br /><br /><strong>Join a team where you make the difference. Enjoy a culture grounded by working together. Join a team whose future is bright. Your career opportunities are limitless.</strong>

Schaumburg, IL


<strong>Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to business, government, education, and healthcare markets. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites. We are also proud to offer custom-configured computer systems from a ISO 9001:2015 certified technical configuration lab at our distribution center in Wilmington, OH.</strong><br /><br /><strong>Our company has over&nbsp;<a href="">2,500 technical certifications</a>&nbsp;that ensure our experts can solve any customer need, no matter how complex. Additionally, our GlobalServe offering delivers global procurement solutions through our network of 500 suppliers in 174 countries.</strong>

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Overview: <p>Connection Services has a fantastic opportunity for a PMO Project Coordinator in the Schaumburg, IL area. Working for a top VAR offering 3 weeks paid PTO, and excellent benefits; Opportunity for growth.</p> <p>Working under the direct supervision of the Manager, Project Management, selecting from a variety of established procedures to accomplish assigned duties and responsibilities, the Project Coordinator (PC) uses a predefined methodology to successfully deliver project outcomes for small, non-complex projects which are short in duration and do not require detailed planning. The Project Coordinator coordinates project tasks involving customers, partners, and project team members. Follows up on outstanding tasks and updates in required systems. The Project Coordinator communicates with customers and third-party field resources. The Project Coordinator captures various status elements, customer acceptance forms, and any additional project deliverables. The Project Coordinator also reviews statements of work and work orders for completion criteria and completes the necessary tasks to enable project billing.</p>
Responsibilities: <ul> <li>Directly engages, schedules, and follows up with service partners for smaller project work and obtains partner invoices for billing.</li> <li>Reviews Statements of Work for proper signature execution and for system set up to manage and track projects.</li> </ul> <ul> <li>Coordinates tasks with customers, service partners, and project teams through instant messaging, email, and phone. Includes issue recording, troubleshooting, and escalation.</li> </ul> <ul> <li>Directly engages, schedules, and follows up with service partners for smaller project work and obtains partner invoices for billing.</li> <li>Ensures completion of requirements including customer acceptance, billing, and reporting.</li> <li>Ensures compliance with existing policies and procedures in regards to processing service engagements and ensuring all tasks, billing, and renewals are completed timely.</li> <li>Assist project managers by capturing and publishing project status meeting minutes</li> <li>Assist project managers with the creation of project management artifacts</li> <li>Updating SOPs and assisting Project Managers with project administrative tasks</li> <li>Assist with data collection and concatenation of weekly project portfolio information</li> </ul>
Requirements: <ul> <li>At least two (2) years' experience working in the IT Professional Services industry is desired</li> <li>Competency with standard project management tools is preferred</li> <li>Bachelor's Degree or the equivalent combination of education and work experience</li> <li>Expertise with MS Office including MS Word &amp; Excel</li> <li>MS Project experience a plus</li> </ul>