Sales Coach

<strong>Grow Your Career at Connection&nbsp;</strong><br /><br /><strong>Join a team where you make the difference. Enjoy a culture grounded by working together. Join a team whose future is bright. Your career opportunities are limitless.</strong>

Keene, NH

Connection

<strong>Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to business, government, education, and healthcare markets. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites. We are also proud to offer custom-configured computer systems from a ISO 9001:2015 certified technical configuration lab at our distribution center in Wilmington, OH.</strong><br /><br /><strong>Our company has over&nbsp;<a href="https://www.connection.com/content/about/certifications-and-authorizations?cm_sp=content-_-about-us-_-certifications-and-authorizations">2,500 technical certifications</a>&nbsp;that ensure our experts can solve any customer need, no matter how complex. Additionally, our GlobalServe offering delivers global procurement solutions through our network of 500 suppliers in 174 countries.</strong> https://www.connection.com/

keywords: management,develop,sales,management,performance,leadership,strategy,reporting,sales,expedite,develop,strategy,sales,professional

Full Time

Overview: Working under minimal supervision of the Director of Sales Readiness and mentored by the Sr Sales Coach, the Sales Coach prepares the new Account Manager (AM) in all aspects of their job by setting the correct expectations, coaching/mentoring, effectively and efficiently utilizing resources and providing the knowledge and confidence to be a consistently productive AM. The Sales Coach, utilizing independent judgment and discretion in decision making, acts as an indirect supervisor in conjunction with the Sales Manager for all new hires assigned to them. The primary focus is to develop a consistent sales performer with a heavy emphasis on sales skills while ensuring they have knowledge of the internal systems and technology understanding to meet their goals.
Responsibilities: <strong><span style="text-decoration: underline;">Account Manager Development</span></strong><br /><br />Prepares and develops Account Managers (AM) in all aspects of their job.<br /> <ul> <li>Observes Account Manager's performance through phone monitoring and direct observation.</li> <li>Identifies coaching opportunities and development needs for assigned AMs.</li> <li>Helps Account Managers to improve performance through one-on-one proactive coaching sessions, training, and responsive coaching.</li> <li>Utilizes a combination of leadership, coaching/mentoring, and inspection skills based on established metrics to guide AM's successful development.</li> </ul> <br /><br /><span style="text-decoration: underline;"><strong>Business Planning</strong></span><br /><br />Creates quarterly and monthly strategies for producing business results for the AM that are assigned to them through forecasting and business analysis.<br /> <ul> <li>Prepares reports for 6-month business reviews, analyzes, and interprets reports.</li> <li>Meets with every rookie Account Manager on the Coach's sales team individually to identify goals and create action plans for attaining those goals.</li> <li>Inspects progress toward action plans throughout the month in conjunction with the Sales Manager.</li> </ul>
Requirements: <strong>Professional Development -- Sales Knowledge</strong><br /> <ul> <li>Participates in self-development learning opportunities as well as strategic planning meetings with Sales Managers in reference to the Account Managers.</li> <li>Attends Sales meetings and training (sales/vendor/technology/systems, etc.)</li> </ul> <br /><br /><span style="text-decoration: underline;"><strong>Special Projects</strong></span><br /> <ul> <li>Develops special projects as needed in conjunction with internal partners.</li> <li>Trials new programs or techniques to expedite the on-boarding process</li> <li>Coordinates with other departments to develop programs to facilitate AM growth and development up through 12 months in tenure.</li> </ul>