Imaging Specialist

<strong>Grow Your Career at Connection&nbsp;</strong><br /><br /><strong>Join a team where you make the difference. Enjoy a culture grounded by working together. Join a team whose future is bright. Your career opportunities are limitless.</strong>

Wilmington, OH


<strong>Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to business, government, education, and healthcare markets. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites. We are also proud to offer custom-configured computer systems from a ISO 9001:2015 certified technical configuration lab at our distribution center in Wilmington, OH.</strong><br /><br /><strong>Our company has over&nbsp;<a href="">2,500 technical certifications</a>&nbsp;that ensure our experts can solve any customer need, no matter how complex. Additionally, our GlobalServe offering delivers global procurement solutions through our network of 500 suppliers in 174 countries.</strong>

keywords: technical,management,quality assurance,training,technical,build,design,analysis,network,technical,skills,knowledge,organization,communication

Full Time

Overview: Working under the general supervision of the Technical Services Project Manager, the Imaging Specialist primarily creates images per design spec provided by Solution Architect for customer requirements. The Specialist develops and documents work instruction documents (WID's) throughout the project lifecycle, creates the test unit to insure all components have to be completed per spec. During the imaging process, the Specialist ensures the work adheres to quality measures. The Specialist provides technical support to the imaging team through the project lifecycle and maintains an image database of all customers' images and WID's.
Responsibilities: <p><strong><u>Experience and Education</u></strong></p> <ul> <li>Minimum years of career experience to qualify for role: 6 Years</li> <li>Total years of career experience in order to be fully proficient: 8 Years</li> <li>Two year Associate's Degree or higher in electronics, information systems, or commensurate job experience.</li> </ul> <p>Certifications Required:</p> <ul> <li>CompTIA A+,</li> <li>CompTIA Server + or CompTIA Network+</li> </ul> <p><strong><u>Technology Skills</u></strong></p> <ul> <li>Strong knowledge of computer hardware with the ability to correctly design and build images based on customer requirements.</li> <li>Technical aptitude with the ability to absorb and apply newly learned technical skills</li> <li>Excellent knowledge of operating systems to insure proper configuration.</li> <li>Strong working knowledge of imaging software to accurately build customer images.</li> <li>Strong troubleshooting skills with the ability to identify problems and quickly resolve them.</li> <li>Basic knowledge of Powershell and data capture techniques</li> </ul>
Requirements: <p><strong><u>Business Knowledge</u></strong></p> <ul> <li>Advanced configuration skills with ability to assist customers in improving their business goals by delivering high quality IT solutions.</li> <li>Excellent technical writing skills with proficiency in the development of technical documents to insure all technicians have required information to perform image builds.</li> <li>Excellent project organizational skills.</li> <li>Proficient in technical process and procedure design.</li> <li>Excellent knowledge of Quality Assurance.</li> </ul> <p><strong><u>Other Competencies</u></strong></p> <ul> <li>Strong interpersonal skills with ability to work well with all levels of the organization</li> <li>Articulate with ability to express oneself clearly and professionally in written and oral communication</li> <li>A strong work ethic for continued improvement and technical education/knowledge.</li> <li>An ability to deal with high pressure projects and deadlines.</li> </ul>