Sr. Manager Demand Planning

<strong>Grow Your Career at Connection&nbsp;</strong><br /><br /><strong>Join a team where you make the difference. Enjoy a culture grounded by working together. Join a team whose future is bright. Your career opportunities are limitless.</strong>

Wilmington, OH


<strong>Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to business, government, education, and healthcare markets. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites. We are also proud to offer custom-configured computer systems from a ISO 9001:2015 certified technical configuration lab at our distribution center in Wilmington, OH.</strong><br /><br /><strong>Our company has over&nbsp;<a href="">2,500 technical certifications</a>&nbsp;that ensure our experts can solve any customer need, no matter how complex. Additionally, our GlobalServe offering delivers global procurement solutions through our network of 500 suppliers in 174 countries.</strong>

keywords: position summary,daily functions,technical & advanced functions,reporting & analytics,daily planning functions,staff development functions,attendance,education and experience,technology,business knowledge,other behavioral competencies,preferred competencies


Overview: <p>Working under minimal supervision of the Sr. Director, Technical Operations, referring only exceptional problems and issues for management review or approval, the Senior Manager of Demand Planning is responsible for the overview and development of the Master Scheduler and Production Support. The Sr. Manager Demand Planning provides direction and development of staff, supplies sr. leadership with the operational direction regarding demand planning, forecasting, and sales and operational planning.</p> <p>The&nbsp;Senior Manager, Demand Planning will be a key member of the Operations/Supply Chain team and will be responsible for managing all activities associated with forecasting to provide the best level of service to all customers. The Senior Manager, Demand planning will work closely with the Supply Planning, Production, Warehouse, and Sales teams.</p>
Responsibilities: 25%-<strong><span style="text-decoration: underline;">Daily Functions</span></strong><br /><br />Lead the demand planning process for TIDC and deliver accurate forecasts through data analytics in combination with coherent demand storylines. Drive continuous improvements in planning and execution. Recommend process improvements by leveraging a thorough understanding of demand trends and supply constraints.<br /><br /> <br /><br />20%-<strong><span style="text-decoration: underline;">Technical &amp; Advanced Functions</span></strong><br /><br />Collaborate internally with TIDC Management, Supply, Sales Operations, Customer Success, and build external relationships with key accounts.<br /><br /> <br /><br />20%-<strong><span style="text-decoration: underline;">Reporting &amp; Analytics</span></strong><br /><br />Maintain and report KPI's like forecast accuracy, in-stocks/out of stocks, on-time delivery, etc. Develop and implement capacity management strategies to manage consumer demand across multiple business units. Perform root cause analysis through exception reporting to drive greater efficiencies and results in the demand forecasting process<br /><br />15%-<strong><span style="text-decoration: underline;">Daily Planning Functions</span></strong><br /><br />Identify new KPIs for Operations teams and functions that align with business objectives. Develop and disseminate business performance and functional dashboards on a daily, weekly, and monthly basis to Stakeholders / Senior Leaders Team. Address demand-related issues (in demand spikes, shifts in retention, etc.) effectively and in a timely manner<br /><br /> <br /><br />15%-<span style="text-decoration: underline;"><strong>Staff Development Functions</strong></span><br /><br />Provides guidance and support to the Master Scheduler and Department, and the TIDC Department. Train and lead a team of high performing schedulers to generate a rolling 12-month forecast in monthly buckets.<br /><br />n/a- <span style="text-decoration: underline;"><strong>Attendance</strong></span><br /><br />Employees are required to be present to perform the functions of this position.
Requirements: <div><strong><u>Education and Experience</u></strong></div> <ul> <li>Bachelor's Degree in a business related field, or the equivalent combuination of education and work experience</li> <li>At least 10 years of work experience in progressively responsible roles in transportation or administrative management.</li> </ul> <div> <div> <div class="card my-3"> <div class="card-block"> <div class="control-table">&nbsp;</div> </div> </div> </div> <div> <div class="card my-3"> <div class="card-header"><strong><u>Skills, Knowledge and Abilities</u></strong></div> <div class="card-block"> <div class="control-table"> <p><em>The minimum skills and/or competencies required to be successful in the position are listed below.</em></p> <p><strong><u>Technology</u></strong></p> <ul> <li>Intermediate computer skills including Microsoft Office suite, in particular Excel, Word and PowerPoint</li> <li>Intermediate report writing skills utilizing Business Objects or a similar tool</li> <li>Advanced knowledge of ERP systems, specifically JD Edwards AS/400 or similar enterprise system.</li> <li>Technical aptitude with ability to absorb and apply newly learned technical skills</li> <li>Knowledgeable of SharePoint and Third-Party Shipping Software Applications</li> </ul> <p><strong><u>Business Knowledge</u></strong></p> <ul> <li>Highly developed managerial skills</li> <li>Ability to direct, develop and evaluate office personnel.</li> <li>Knowledge of domestic and international freight procedures.</li> <li>General knowledge of data processing procedures.</li> <li>Leadership skills with ability to manage and develop a team</li> <li>Ability to read and comprehend complex information contained in regulatory publications, HAZ Administration Regulations, 49CFR and IATA regulations.</li> <li>Project coordination skills with ability to track tasks and assignments to completion.</li> </ul> <p><strong><u>Other Behavioral Competencies</u></strong></p> <ul> <li>Highly developed organizational and supervisory skills.</li> <li>Ability to work effectively with internal problem-solving contacts at all levels.</li> <li>Strong problem solving and analytical skills</li> <li>Organized with the ability to manage conflicting priorities</li> </ul> <p><strong>Qualifications Preferred competencies or preferred qualifications, if any:</strong></p> <ul> <li>Advanced knowledge of forecast best practice and MRP functioning.</li> <li>Ability to multi-task and work under pressure in a fast-paced dynamic environment with changing demands and priorities</li> <li>Willingness to accept new responsibilities and challenges</li> <li>Ability to work effectively across diverse departments; strong communication skills</li> <li>APICS/Forecast training and certification highly desirable</li> </ul> </div> </div> </div> </div> </div>