Renewals Specialist

<strong>Grow Your Career at Connection&nbsp;</strong><br /><br /><strong>Join a team where you make the difference. Enjoy a culture grounded by working together. Join a team whose future is bright. Your career opportunities are limitless.</strong>

Merrimack, NH


<strong>Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to business, government, education, and healthcare markets. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites. We are also proud to offer custom-configured computer systems from a ISO 9001:2015 certified technical configuration lab at our distribution center in Wilmington, OH.</strong><br /><br /><strong>Our company has over&nbsp;<a href="">2,500 technical certifications</a>&nbsp;that ensure our experts can solve any customer need, no matter how complex. Additionally, our GlobalServe offering delivers global procurement solutions through our network of 500 suppliers in 174 countries.</strong>

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Overview: Working under the direct supervision of the Manager, Renewal Programs, selecting from a variety of established procedures to accomplish assigned duties and responsibilities, the Renewals Specialist initiates renewals 90/60 days in advance and provides support to sales personnel throughout the process of selling service plans and software license renewals to customers.
Responsibilities: The Specialist handles quoting to customers of their renewal options and keying orders while communicating effectively with the customer's sales representative/Account Manager.
Requirements: <ul> <li>Bachelor's degree in Business, Sales, Marketing or related field.</li> <li>A minimum of three years of sales experience</li> <li>Basic computer knowledge with ability to operate keyboard for data entry.</li> <li>Working knowledge of Microsoft Office Suite with ability to create a document or simple spreadsheet.</li> <li>Skilled at internet searches, finding data on company websites.</li> <li>Intermediate knowledge of ERP system, in particular JD Edwards. </li> <li>Highly organized with ability to multi-task to process a variety of renewals.</li> <li>Driven to succeed with ability to meet deadlines and work under pressure.</li> <li>Detail oriented with ability to correctly calculate quotes for a variety of products.</li> <li>Strong interpersonal and proactive communication skills with ability to work with customers from small enterprises up to large corporations.</li> <li>Works well independently and as a member of a team. </li> <li>Eager to learn new skills and accept other responsibilities as needed.</li> </ul>