A la Carte Server

The purpose of this position is to interact with our members and guests to ensure they have a great experience whenever present at the Club.

Detroit, MI

Country Club of Detroit

Founded in 1897, Country Club of Detroit is recognized as one of America's finest private country clubs.  Offering championship caliber golf and world class dining and amenities,  CCD has few rivals in the luxury, private club market.  With a focus on excellence in service, integrity and providing a truly premier experience for our Members and Guests.  Join us at CCD and know what it means to be in Good Company. http://www.ccofd.com

keywords: professional,communication,maintain,customer care,analysis,communication,experience

Entry

Overview: A la Carte Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our member and guest needs and making them feel welcome, comfortable, important and relaxed. A la Carte Servicer will follow through with the proper and timely set-up and execution of daily a la carte dining. Maintain a high degree of professionalism. Maintain all equipment and facilities in an organized, clean, safe environment.
Responsibilities: <p>Review dining schematic section each night to prepare your work space for the evening.</p> <p>Be in communication with the Dining Room Manager regarding any special needs.</p> <p>Make adjustments as needed and relay that information to the appropriate personnel.</p> <p>Ensure there is proper back up in the event that something is dropped or extra items are needed.</p> <p>Maintain high standards of safety and cleanliness in all areas of the Club.</p> <p>Communicate any areas of need, problems, and concerns from guest to the Dining Room Manager.</p> <p>During downtime, please have rooms in a readiness position for any possible site inspections.</p> <p>Ensure that dining rooms are re-set for next service.</p> <p>Properly and efficiently take table orders and enter them properly into CCD POS System</p> <p>Provide all members and guests with a lasting experience of the Club with intent for return business</p> <p>Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses.</p> <p>Delivering Alcoholic and Non alcoholic drinks for service to your member or guest table.</p> <p>Properly open and pour wine tableside.</p> <p>Performing basic cleaning tasks as needed or directed by supervisor.</p> <p>Greet all members and guests warmly with an appropriate greeting.</p>
Requirements: <ul> <li>Effective communication skills</li> <li>A positive attitude</li> <li>Previous experience preferred</li> </ul>