Collections and Credit Specialist

<strong>Join the dynamic team at Croell, Inc. and embark on a rewarding career path. We're always looking for talented individuals who are passionate about concrete and the construction industry and committed to excellence. Explore this current opening below and discover opportunities to grow professionally in a supportive environment that values innovation and teamwork.</strong>

Billings, MT

Croell, Inc.

<strong>At Croell, Inc., we believe that our people are our greatest asset. We're always looking for talented individuals who are passionate about concrete and the construction industry and are eager to make a difference. Whether you're a seasoned professional or just starting your career, we offer exciting opportunities to grow and thrive in a supportive and dynamic environment. Explore our current openings and discover why Croell, Inc. is a great place to work.</strong> https://www.croell.com/

keywords: position summary,for more information...,benefits,collection,procedure,billing,support,education & experience,skills,preferred,physical requirements

$20-$24/hour depending on experience and qualifica

Full-time, on-site in Billings, MT

Overview: <p>The Collections Specialist will be responsible for collections based out of our Billings, MT location. The ideal candidate will have previous collection experience, be detail- and deadline-oriented, and excel in both the technical and customer service aspects of credit and collections, as well as accounts receivable functions. If you are an experienced collections/accounts receivable professional that wants to join a hard-working and fun team, we encourage you to apply.</p> <p><strong>For more information regarding this position, contact Liz at 641-229-8164.</strong><strong><br /><br /></strong></p> <p><strong>Benefits/Incentives:</strong></p> <p>We believe our employees should be rewarded for the work they do and offer a strong benefit and incentive package.&nbsp;</p> <ul> <li>Medical, Dental, and Vision Insurance</li> <li>Employee Assistance Program</li> <li>Company-Paid Short-Term Disability and Life Insurance</li> <li>Voluntary Life Insurance and Long-Term Disability</li> <li>Paid Time Off, Holiday, and Bereavement Pay</li> <li>401(k) with Company Match</li> <li>Annual Clothing Allowance</li> </ul> <p><strong>&nbsp;</strong></p>
Responsibilities: <ul> <li>Communication, tracking and coordination of all collection efforts (Letters, phone calls, etc.).</li> <li>Differentiate state requirements for notices and collection.</li> <li>Perform research needed regarding credit and collection and document for reference.</li> <li>Process various collection methods such as small claims, garnishments, and mechanics liens.</li> <li>Work with management to track and collect doubtful customer accounts.</li> <li>Assist in process of COD account collections.</li> <li>Contribute to creation and compliance with company credit and collection policies.</li> <li>Assist with checks returned for insufficient funds.</li> <li>Investigate issues in billing, customer payments, or sales tax, and work to resolve.</li> <li>Monitor projects to determine prelien notice requirements.</li> <li>Maintain customer information, credit notes, and payment plans.</li> <li>Cross-train and take on other duties assigned to support the team.</li> </ul>
Requirements: We are looking for someone who is organized and detail oriented with great communication skills. The ideal candidate will have:<br /><br /> <ul> <li>Two-year degree or equivalent experience.</li> <li>Competence dealing with sensitive information in a confidential manner.</li> <li>Ability to work independently, show initiative, and take ownership of responsibilities.</li> <li>Self-motivation to exceed expectations with continuous improvement.</li> <li>Strong interpersonal and negotiating skills.</li> <li>Excellent time management and problem-solving skills.</li> <li>PC proficiency, particularly with Microsoft, while learning ERP and accounts receivable platforms.</li> <li>Commitment to efficient collections processes utilizing technology.</li> </ul> <br /><strong>Preferred Skills and Knowledge:</strong><br /><br /> <ul> <li>Experience in collections or accounts receivable.</li> <li>Accounting or legal background or education</li> <li>Experience in construction industry.</li> </ul> <br />This position offers the opportunity to develop while contributing to a growing company. This right person will be comfortable working with a variety of stakeholders and have desire to monitor progress while managing multiple collection efforts.<br /><br /> <br /><strong>Physical Requirements:</strong><br /><br /> <ul> <li>Ability to reach below/at/above shoulders.</li> <li>Pushing/Pulling.</li> <li>Twisting/Bending.</li> <li>Sitting/Standing/Balancing.</li> </ul>