Accounts Receivable Specialist

<strong>At Dobbs Truck Group, a part of our mission is to create relationships and a healthy work environment for our employees. We are always looking for qualified, customer-oriented individuals at Dobbs Truck Group.</strong>

Corporate - Memphis

Dobbs Truck Group

<strong>With locations throughout Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington, we are full-service dealerships, providing solutions to all of our customer&rsquo;s needs. Committed to ensuring complete customer satisfaction with an unmatched level of customer service, we push the boundaries to find innovative ways to cut down on service time, provide the lowest prices on parts, and offer our customers access to the highest quality trucks in the industry.</strong>

keywords: position summary,negotiate,administration,accounting,research,education,skills,experience,knowledge


Overview: This position will be responsible for setting up and maintaining all Parts &amp; Service accounts through processing credit applications, monitoring and maintaining credit limits, and the collection of all delinquent accounts is involved. The specialist duties also include customer relations and account reconciliation.
Responsibilities: <ul> <li>Work with Parts and Service Managers to contact delinquent customers and negotiate payment.</li> <li>Reconcile customer accounts and certain GL accounts related to Accounts Receivable.</li> <li>Research and adjust Accounts Receivable internal schedules as needed.</li> <li>Place delinquent accounts for outside collections as needed and monitor activity on a monthly basis.</li> <li>Provide courteous and professional customer service on all customer inquiries.</li> <li>Administrative functions related to Accounts Receivable.</li> </ul>
Requirements: <ul> <li>18 years of age.</li> <li>High school graduate/GED or 1 year work experience with 3 years&rsquo; experience in credit and collections.</li> <li>Intermediate knowledge of Microsoft Office products.</li> <li>Strong organization, communication, and multitasking skills and ability to work in team environment.</li> </ul> <br /> <p><strong>Desired Job Qualifications</strong></p> <ul> <li>Bachelor&rsquo;s Degree.</li> <li>Advanced knowledge of Microsoft Office products.</li> <li>Familiarity with basic accounting principles.</li> </ul> <p>&nbsp;&nbsp;</p> <p><strong>Mental Capability Requirements&nbsp;</strong></p> <ul> <li><strong>Comprehension</strong>: Ability to understand complex problems, collaborate, and explore alternative solutions.</li> <li><strong>Organization</strong>: Ability to organize and prioritize work schedule on short-term basis (more than 1 month).</li> <li><strong>Reasoning &amp; Decision Making:</strong>&nbsp;Ability to make decisions which have significant impact on the immediate work unit and monitor impact outside immediate work unit.</li> <li><strong>Communication:&nbsp;</strong>Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, loudly, and quickly.</li> <li><strong>Mathematics:</strong>&nbsp;Ability to compute, analyze, and interpret numerical data for reporting purposes.<br /><br />&nbsp;</li> </ul> <p><strong>Physical Demands and Work Environment</strong></p> <p>The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p>While performing the duties of this job, the employee is occasionally required to stand, walk, sit, reach with hands and arms, climb stairs, balance, stoop, kneel, and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</p> <p>While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.</p> <p><br />&nbsp;</p> <p><strong>Common Expectations of Performance for all Employees</strong></p> <p>The following includes common expectations for all employees of the Company. The evaluation of job performance will be based on these common expectations as well as the position-specific responsibilities described above.</p> <p>&nbsp;</p> <p><strong>Communications, Teamwork, and Feedback to Others</strong></p> <ul> <li>Contribute to a work environment that is based on trust and respect.</li> <li>Have discussions on a regular basis with their manager to discuss opportunities to best achieve individual performance objectives and departmental goals.</li> <li>Suggest ways to improve the efficiency of conducting their job duties.</li> <li>Promote continuous improvement and change to support company growth.</li> <li>Mentor others unselfishly.</li> <li>Give credit where it&rsquo;s due.</li> </ul> <p>&nbsp;</p> <p><strong>Company Loyal Policies and Work Ethic</strong></p> <ul> <li>Adhere to the policies contained in the Employee Handbook.</li> <li>Adhere to the Company&rsquo;s Employee Conduct Policy.</li> <li>Support management decisions toward meeting company goals.</li> <li>Be open and receptive to new ideas, regardless of their origin.</li> <li>Make prudent decisions, which are based on the best interest of the Company and its long-term future.</li> </ul> <p>&nbsp;</p> <p>&nbsp;<strong>We are an Equal Opportunity Employer</strong></p> <p>Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies &ndash; Dobbs Peterbilt and Western Truck Center.</p>