Shop Foreman

<strong>At Dobbs Truck Group, a part of our mission is to create relationships and a healthy work environment for our employees. We are always looking for qualified, customer-oriented individuals at Dobbs Truck Group.</strong>

Sacramento, CA - Peterbilt

Dobbs Truck Group

<strong>With locations throughout Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington, we are full-service dealerships, providing solutions to all of our customer&rsquo;s needs. Committed to ensuring complete customer satisfaction with an unmatched level of customer service, we push the boundaries to find innovative ways to cut down on service time, provide the lowest prices on parts, and offer our customers access to the highest quality trucks in the industry.</strong> https://www.dobbspeterbilt.com/default.htm

keywords: position summary,quality assurance,leadership,assist,verify,oversee,procedure,experience,license,education,skills,knowledge

Full-time

$44.00 - $49.00 Hourly + Bonus Plan

Overview: This position will be responsible for day-to-day operation of the department as dictated by industry standards and Company procedures and policies with the goal to provide superior customer service.
Responsibilities: <ul> <li>Determine repair need by road test or triage process.</li> <li>Provide direction and assistance in problem resolution and repairs to service shop personnel.</li> <li>Assist mechanics in developing their skills with support of the Service Manager.</li> <li>Ensure Service shop meets all mandated safety requirements and company policies and procedures.</li> <li>Oversee written and physical inspection findings of mechanic and ensure thoroughness of repairs.</li> <li>Ensure quality work is completed prior to estimated repair completion time as discussed with customer. Verify feedback from mechanic after completion to ensure that customer complaint has been addressed.&nbsp;</li> <li>Ensure vehicles are properly secured and quality checks completed prior to release of vehicle.</li> <li>Monitor workplace to ensure a safe working environment.</li> <li>Attend and lead morning shop meeting, assist with opening and closing shop, and delegate work to shop employees.&nbsp;</li> <li>Monitor mechanics&rsquo; daily productivity reports</li> <li>Familiar with the warranty procedures and adhere to the warranty systems established by the company.</li> <li>See that the buildings, grounds and work areas are kept clean and neatly arranged. See that all company tools and equipment are properly maintained.&nbsp;&nbsp;</li> </ul> <br />
Requirements: <ul> <li>18 years of age.</li> <li>1 year of heavy-duty truck experience of 2 years diesel training.</li> <li>Minimum tool requirements (see below).</li> </ul> <p><strong>Desired Job Qualifications</strong></p> <ul> <li>High school graduate, GED, or 1 year of work experience.</li> <li>Valid Commercial Driver&rsquo;s License and a qualified MVR abstract.</li> <li>Intermediate knowledge off Microsoft Excel, Word, and Outlook.</li> <li>Strong organization and communication skills.</li> <li>Dependable team player with a positive attitude.</li> </ul> <br /> <p><strong>Mental Capability Requirements</strong></p> <ul> <li><strong>Comprehension:</strong>&nbsp;Ability to understand complex problems, collaborate, and explore alternative solutions.</li> <li><strong>Organization:</strong>&nbsp;Ability to organize and prioritize work schedules of others on short-term basis.</li> <li><strong>Reasoning &amp; Decision Making:&nbsp;</strong>Ability to make decisions with significant impact on the immediate work unit and monitor impact outside immediate work unit.</li> <li><strong>Communication:</strong>&nbsp;Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, loudly, and quickly.</li> <li><strong>Mathematics:</strong>&nbsp;Ability to compute, analyze, and interpret numerical data for reporting purposes.</li> </ul> <br /> <p><strong>Physical Demands and Work Environment</strong></p> <p>The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p>While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands and arms to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear, and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</p> <p>While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.<br /><br /></p> <p><strong>Common Expectations of Performance for all Employees</strong></p> <p>The following includes common expectations for all employees of the Company. The evaluation of job performance will be based on these common expectations as well as the position-specific responsibilities described above.</p> <p>&nbsp;</p> <p><strong>Communications, Teamwork, and Feedback to Others</strong></p> <ul> <li>Contribute to a work environment that is based on trust and respect.</li> <li>Have discussions on a regular basis with their manager to discuss opportunities to best achieve individual performance objectives and departmental goals.</li> <li>Suggest ways to improve the efficiency of conducting their job duties.</li> <li>Promote continuous improvement and change to support company growth.</li> <li>Mentor others unselfishly.</li> <li>Give credit where it&rsquo;s due.</li> </ul> <p><strong>Company Loyal Policies and Work Ethic</strong></p> <ul> <li>Adhere to the policies contained in the Employee Handbook.</li> <li>Adhere to the Company&rsquo;s Employee Conduct Policy.</li> <li>Support management decisions toward meeting company goals.</li> <li>Be open and receptive to new ideas, regardless of their origin.</li> <li>Make prudent decisions, which are based on the best interest of the Company and its long-term future.</li> </ul>