Director, PMO

<p>We need a Director, PMO to join our Professional Services team. You&rsquo;ll lead a growing team in large and small scale professional service project implementations for diverse clients in the financial services industry. You will be responsible for overseeing the full lifecycle of project engagements at <em>Doxim</em> from scoping, initiation, tracking and reporting to closing and billing.</p>

Markham, ON

Doxim

Doxim is a leading provider of SaaS-based customer engagement solutions for credit unions, community banks and wealth management firms. Doxim&rsquo;s Customer Engagement Platform helps financial institutions transform their client experience, communicate more effectively throughout the client lifecycle and improve cross sell and upsell activities that drive increased wallet share. <br /><br />The platform addresses key digitization challenges, from automated client onboarding, through improved, personalized communications to anytime, anywhere content access, tailored to a clients&rsquo; channel preferences. This eliminates costly traditional paper-based, manual processes and enables cost-effective provision of an omni-channel experience that delights customers and improves their long-term loyalty. https://www.doxim.com/

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Senior Manager/Supervisor

Overview: <p><strong>Who we are</strong></p> <p><em>Doxim</em> is a leading provider of customer engagement software for financial service organizations. We operate in an interesting space with a lot of growth potential - for our organization and our people. We partner with financial institutions to help them transform their client experience, communicate more effectively throughout the client lifecycle and improve cross sell and upsell activities that drive increased wallet share.</p> <p>We promote a performance-oriented culture. &nbsp;And while to some that translates purely as the work done at your desk, here at <em>Doxim</em>, that translates to competitive laser quest tournaments, in-house pancake making breakfasts, and inter-office food bank collection competitions. &nbsp;</p> <p>Located in Markham, Ontario, we are one of the fastest-growing technology companies in Ontario. We are expanding quickly, and are seeking a Director, PMO to help us reach the next level.</p> <p><strong>The opportunity</strong></p> <p>We need a Director, PMO to join our Professional Services team. You&rsquo;ll lead a growing team in large and small scale professional service project implementations for diverse clients in the financial services industry. You will be responsible for overseeing the full lifecycle of project engagements at <em>Doxim</em> from scoping, initiation, tracking and reporting to closing and billing.</p> <p><strong>Who you are</strong></p> <p>You&rsquo;re a senior project management professional in a leadership role. Right now you could be working in consulting or professional services with a client focus. On the other hand, you could be working in banking or wealth management, using your vast industry experience to excel in planning and executing projects. Either way, you are a leader with an impeccable track record of successfully completing projects and coaching your team to do the same.</p> <p><strong>What&rsquo;s in it for you</strong></p> <p>This is an opportunity to join a fast moving, fast growing company on a North American-wide scale. &nbsp;As our new Director, PMO you&rsquo;ll be integral to establishing processes company wide. &nbsp;You&rsquo;ll work with a broad client base from banking to credit unions to wealth management. &nbsp;This is a foundational role - you&rsquo;ll be able to make your mark on <em>Doxim</em> and create the environment you and your team will be working in. &nbsp;</p>
Responsibilities: <p><strong>Here&rsquo;s what the Director, PMO will do:</strong></p> <p><em>Drive the strategic and innovative project initiatives across the organization.</em> You will work with key stakeholders, especially Professional Services management, to prioritize projects and be accountable for ensuring deliverables are achieved for strategic software implementations - on schedule and on budget. <br /><br /><em>Lead the Project Management Office.</em> You will optimize resources and lead the management of all processes within the Project Management Office for strategic and operational planning and implementation. &nbsp;This includes developing the systems and processes to evaluate scheduling, risks, resource utilization and any other opportunity for process improvement that may arise. <br /><br /><em>Manage the PMO resources.</em> You will lead and build a high-performance project management team. You will provide leadership through coaching, expectation setting and professional development. &nbsp;</p>
Requirements: <p><strong>You&rsquo;re the right fit for this role if you have:</strong></p> <ul> <li>The education. You have a university degree and your PMP designation.</li> <li>The experience. You are a results-oriented, problem solving leader with at least ten years experience in project management overseeing and delivering complex projects.</li> <li>The enthusiasm for an ever-changing environment.&nbsp;No day is the same and that&rsquo;s the type of environment you shine in. Your calm and collected demeanor allows you to address challenging situations and conflicts with a well thought out solution.</li> <li>The project management expertise. You focus on the big picture. You enjoy working on longer term strategic planning. You can predict and achieve long-term project objectives.</li> <li>An effective communication style. You are an outstanding communicator in formal, informal, large, small, verbal and written communications. You can effectively influence and work with people at all levels.</li> <li>Exceptional and proven leadership capabilities. You are a relationship builder with strong people management skills. &nbsp;</li> <li>A client-focused process. You have the unique ability to anticipate, understand and respond to the needs of your stakeholders, both internally and externally.</li> </ul> <p><strong>Why join Doxim</strong></p> <p>At <em>Doxim</em>, we've grown steadily over the last 15 years and accelerated our growth - we&rsquo;ve tripled in size - &nbsp;over the past five. &nbsp;We aren't losing any momentum any time soon. We work with hundreds of financial service providers to help improve their client engagement, meet compliance requirements, and use our Customer Engagement Platform applications to perform many essential business processes.</p> <p>We know that a happy work culture is an efficient, loyal and innovative team. &nbsp;Our senior leadership team is dedicated to offering opportunities and exposure to everyone that joins us. &nbsp;&nbsp;It&rsquo;s how we retain our team members for so long: we gain loyalty by providing our people the space and support to innovate, to be heard, to get credit.</p> <p>This role does not require any significant travel with only occasional client meetings and training opportunities.&nbsp;<em>Doxim</em>&nbsp;delivers onto our SaaS based platform from our office locations.</p> <p><strong>To Apply:</strong></p> <p>Apply now, refer a friend, or stay on top of what&rsquo;s new by following us @Doxim_Inc.</p> <p><em>Doxim</em> welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.</p>