IT Epic Analyst - Cogito - Manning -Information Systems Business Intelligence

Are you are looking for a career with one of Tucson’s largest, most highly regarded healthcare organizations that offers generous benefits, competitive salaries, free health classes and makes a difference in the lives of more than one in ten Tucsonans?

Manning House I

El Rio Health

<strong>We are dedicated to providing healthcare for all people. Since El Rio began in 1970, we have grown to serve one out of every ten Tucsonans. We are proud to be one of the most innovative, highly regarded, non-profit health centers in the United States. We focus on positive outcomes, treating the whole person. Our healthcare is delivered by compassionate, professionally trained, integrated health teams who give from their hearts to provide world class care. &ldquo;Your Health is Our Passion.&rdquo;</strong> https://elrio.org/

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Salary

$38.26 - $55.41 Schedule: Monday - Friday JOB PU

Overview: <div class="ant-row css-pgvwaq"> <div class="sanitized-html w-full"> <p>Salary: $38.26 - $55.41</p> <p>Schedule: Monday - Friday</p> </div> </div> <div class="ant-row css-pgvwaq"> <div class="sanitized-html w-full"> <p><br />The&nbsp;Epic Analyst - Cogito is responsible for working closely with internal and external customers to gather business requirements for new and existing projects in order to facilitate translating those requirements into technical solutions in the Epic Cogito Application, including Clarity/Caboodle database report development. The incumbent works closely with other IT technical and development staff to represent the end users&rsquo; business needs from project inception to project completion.</p> <p>The Epic Analyst - Cogito works with intermittent supervision and review and has defined decision- making authority for utilizing independent judgment in the resolution of normal or routine work problems within the scope of authority and responsibility for the position, at a location assigned by management. The incumbent will provide recommendations for resolution alternatives to the supervisor for review and direction on those work problems involving departures from standard policies, practices and interpretations, or procedures.</p> <p>The primary goal of the El Rio Health Epic Analyst - Cogito to support El Rio&rsquo;s Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions.</p> </div> </div>
Responsibilities: <ul> <li>Leads the development of metrics, dashboards, and reports using Epic Cogito suite of tools to include SlicerDicer datasets, Reporting Workbench, Radar Dashboarding, and SQL Reporting from Clarity/Caboodle.</li> <li>Leads requirements gathering sessions, analyzes requirements, designs, and develops analytical projects working closely with users, finding the best possible solution to a given business problem.</li> <li>Ensures end users understand their responsibilities with respect to requirements development and data validation.</li> <li>Completes and maintains annual Epic Proficiency requirements.</li> <li>Elicits requirements using interviews, requirements meetings, surveys, document analysis, site visits, business process descriptions, use cases, workflow analysis, and any other appropriate methodologies.</li> <li>Serves as a liaison between the business organization and the IT technology team; works with Architects/DBAs/Developers/etc. as necessary to translate business needs and questions into technical solutions.</li> <li>Works closely and cooperatively with IT development/support team on product design; makes recommendations for changes to enhance support and usability.</li> <li>Presents recommendations regarding data architecture, strategy requirements, and scale of information that is required for the organization.</li> <li>Validates that data warehouses/data marts meet user requirements and service-level agreements.</li> <li>Assists with creating end-user training and documentation.</li> <li>Serves as an informational resource and Subject Matter Expert (SME) to internal/external clients and external organizations or agency representatives for software and technical matters related to Electronic Health Records, workflows, reporting/dashboard requirements, and other related issues.</li> <li>Presents information using data visualization techniques.</li> <li>Meets established time frames and rates of performance for the quality and quantity of work for the position.</li> <li>Demonstrates a high level of technical expertise, quality, efficiency, and accuracy in the employee&rsquo;s job performance.</li> <li>Demonstrates an exceptional level of customer service; answering and responding to all incoming calls, emails, and inquiries in a timely and effective manner, responding to assigned Help Desk tickets and/or ad-hoc requests for support providing information and resolution to these technical inquiries or complaints.</li> <li>Provides timely educational feedback to internal clients to improve the understanding and individual performance regarding identified errors or deficiencies.</li> <li>Effectively interacts with department heads and other internal clients regarding the implementation of, and compliance with, changes to systems operational requirements and/or standards.</li> <li>Participates in the effective and efficient communication and distribution of information with organizational leadership and end-users that fosters and maintains an effective and collaborative understanding between Information Technology and Clinical Operations</li> <li>Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position.</li> <li>Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards.</li> </ul> <br /> <br /><strong> Other Duties and Responsibilities:</strong> <ul> <li>In support of the Mission and Vision of El Rio Health, will at all times represent themselves as a professional role model of El Rio Health serving as a positive informational source for members of the community.</li> <li>Supports El Rio by participating in community events which promote good health, and which contribute to a broader awareness and understanding of El Rio Health and the many services provided to the community.</li> <li>Participates in all appropriate health care activities related to El Rio Health on a local, state, and national level to maintain and enhance El Rio&rsquo;s image with health agencies, professional associations, and the public.</li> <li>Ensures and supports the cost-effective use of materials, supplies, and equipment by limiting waste of all organizational supplies and resources.</li> <li>Employees must maintain their skills proficiency with El Rio operating systems and/or software programs by adapting to changing requirements and successfully learning and demonstrating new skills in response to software, system, and program improvements or upgrades.</li> <li>Performs other duties as assigned.</li> </ul>
Requirements: <ul> <li>Bachelor&rsquo;s Degree in Business, Management Information System, Computer Information Systems, or a related field from an accredited college or university, or an equivalent combination of relevant experience.</li> <li>Three (3) years&rsquo; experience working in a Healthcare environment with Electronic Health Records (EHR).</li> <li>Three (3) years&rsquo; experience working with T-SQL, Power BI, statistical analysis, and other applications.</li> </ul> <br /> <strong>Required Licenses, Certifications, and Registrations:</strong> <ul> <li>Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment.</li> <li>Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver&rsquo;s license and must comply with Arizona vehicle insurance requirements.</li> <li>Active Epic Certification in Cogito Tools Administration (recently expired may be considered).</li> </ul> <br /> All El Rio IT Epic Analyst positions require Epic certification based on the specific role (Ambulatory, Beaker, etc.). For candidates who meet minimum qualifications but are not yet Epic certified, the candidate has 90 days from the start date to obtain the required Epic certification. One probationary extension of 30 days may be granted with approval from IT Management and Human Resources. If the employee does not receive certification for the position within this timeframe, they are ineligible to remain in the position, and may seek other opportunities within the Organization for which they are qualified or may resign.<br /><br /> <br /><strong> Preferred Education, Experience, Skills, Abilities:</strong> <ul> <li>Master&rsquo;s Degree in Business, Management Information System, Computer Information Systems, or a related field from an accredited college or university.</li> <li>Five (5) years&rsquo; experience working in a Healthcare environment with Electronic Health Records (EHR).</li> <li>Five (5) years&rsquo; experience working with T-SQL, Power BI, statistical analysis, and other applications.</li> <li>Epic Clarity Data Model Certification.</li> <li>Epic Cogito Project Manager Certification.</li> <li>Epic Clinical Data Model Certification.</li> <li>Epic Revenue Data Model Certification.</li> <li>Epic Caboodle Data Model Certification.</li> <li>Bilingual (English/Spanish) with the ability to speak, read and write in both languages.</li> </ul> <br /><strong> Core Competencies:</strong> <ul> <li>Critical Thinking</li> <li>Quantitative Analysis</li> <li>Technical Analysis</li> <li>Data Management</li> <li>Workflow Analysis</li> <li>Process Improvement</li> <li>Risk Analysis</li> <li>Technology Literacy</li> <li>Programming</li> <li>Teamwork</li> <li>Leadership</li> <li>Project Management</li> </ul> <br /><br /><strong>Computer/Mathematical Skills:</strong> <ul> <li>Proficient with MS Office, including Word, Excel, PowerPoint, Outlook, Visio, and the internet.</li> <li>Ability to apply statistical skills such as distributions, statistical testing, regression, etc.</li> <li>Ability to analyze large datasets.</li> <li>Ability to develop and understand the data environment through data profiling and statistical analyses.</li> </ul> <br /><strong>Other Skills and Abilities:</strong> <ul> <li>Advanced analytical and problem-solving skills; effectively identifying problems and situations where limited standardization exists; developing solutions and alternatives for timely and effective implementation and resolution of the issue or problem.</li> <li>Ability to determine how a system should work and how changes in conditions, operations and the environment will affect outcomes.</li> <li>Ability to work independently.</li> <li>Ability to work effectively and productively in cross-functional teams.</li> <li>Ability to manage timely flow of business intelligence information to users.</li> <li>Demonstration of strong and effective organizational and time management skills.</li> <li>Demonstration of experience and understanding of project management skills.</li> <li>Ability to multi-task and maintain a professional composure in stressful situations.</li> <li>Excellent organizational and time-management skills.</li> <li>Ability to interact with persons of various social, cultural, and economic and educational backgrounds for providing exceptional guidance and customer service.</li> </ul>