Operations Advisor HYBRID

<strong>At Emergent Holdings, we&rsquo;re creating an innovative environment where our employees belong authentically, contribute meaningfully, and thrive intentionally &mdash; both personally and professionally.</strong>

Southfield, USA

Emergent Holdings

<p class="p1"><strong>Emergent Holdings is driven by a singular goal &mdash; improving the health and safety of our customers and our communities. How do we do that? We create innovative insurance products, technology solutions, and services to support our key stakeholders &mdash; individuals, employers, providers, and strategic partners &mdash; improving the health and safety of the people and places we serve.</strong></p> https://emergentholdingsinc.com/

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Competitive Compensation and Benefits Package

Overview: <p>Performs executive support tasks which may be highly confidential and sensitive in nature utilizing extensive independent judgment.&nbsp; Interacts with leadership and serves as internal and external liaison between the&nbsp;<a target="_blank">Senior Health Services,&nbsp;</a>Managing Director, Business Performance and Portfolio Management and direct reports, staff, other professionals in the community, and BCBSM executive offices, using tact, discretion and prudence.&nbsp;</p> <p>Responsible for managing operational functions including work that involves coordinating day-to-day executive deliverables, communications, timelines, and process development. Manage various projects as directed by the Senior Health Services, Managing Director, Business Performance and Portfolio Management. Manage and implement department activities and communications, internal and external. Perform high-level administrative functions, including organizing, scheduling, coordinating, researching, compiling, exchanging, and analyzing information</p>
Responsibilities: <ul> <li><a target="_blank">Ensure the preparedness of the Senior Health Services, Managing Director, Business Performance and Portfolio Management by activities such as analyzing information, developing materials and communications, and recommending appropriate action.</a></li> <li><a target="_blank">Work to ensure that projects assigned or delegated to the direct reports of Senior Health Services, Managing Director, Business Performance and Portfolio Management are executed and completed.</a></li> <li><a target="_blank">Work with enterprise-wide senior management, directors and managers to successfully complete assignments.</a></li> <li>Research, compile, assimilate and prepare documents, presentations and meeting materials.</li> <li>Brief Senior Health Services, Managing Director, Business Performance and Portfolio Management regarding contents of documents.</li> <li>Coordinate and facilitate Senior Health Services, Managing Director, Business Performance and Portfolio Management calendar to ensure responsibilities are fulfilled with the greatest degree of efficiency and success.</li> <li>Coordinate and research special projects and assignments.</li> <li>Lead/make significant contributions, and/or provide leadership to initiatives to ensure Senior Health Services, Managing Director, Business Performance and Portfolio Management&rsquo;s expectations are met and/or intentions are fulfilled.</li> <li>Assists direct reports and staff in focusing on priority projects, monitoring progress for timely completion/submission, and provide reminders of approaching deadlines.</li> <li>Coordinates and prioritizes office activities. Follow up on information and requests. Updates executive on issues as necessary.</li> <li>Participates in annual budget planning, development, and monitoring. Schedule expenditures; analyze variances; initiates corrective actions. Directs services, such as maintenance, repair, replenishing supplies, and files.</li> <li>Makes domestic and foreign travel arrangements.&nbsp; Prepares and compiles travel vouchers and maintains all travel records.</li> <li>Coordinates business meetings across multiple companies and departments foreign and domestic.</li> <li>Develops, compiles, and maintains various filing systems and informational databases and generates reports as requested or as scheduled.</li> <li>Reads and screens incoming correspondence; handles or forwards to appropriate person.</li> <li>Receives and screens incoming calls and visitors and determines which priority matters are.&nbsp; Refers to appropriate executive staff or provides necessary information.</li> <li>Composes, types, and edits correspondence in response to incoming mail, calls, and other situations dictated by job responsibilities.</li> <li>Directs services, such as maintenance, repair, replenishing supplies, and files.</li> <li>Work with minimum supervision and exercises sufficient discretion and independent judgment.</li> <li>Manage multiple priorities and deadlines.</li> <li>Maintain confidentiality.</li> </ul>
Requirements: <p><strong>EDUCATION OR EQUIVALENT EXPERIENCE:</strong></p> <p>Bachelor&rsquo;s degree in business, healthcare, marketing, accounting or related field, combinations of relevant education and experience may be considered in lieu of a degree.&nbsp; Continuous learning, as defined by the company&rsquo;s learning philosophy, is required.&nbsp; Certification or progress toward certification is highly preferred and encouraged.</p> <p><strong>EXPERIENCE:</strong></p> <p>Seven or more years of proven ability to interact with all levels of management is required. Five years&rsquo; experience with demonstrated technical abilities that provides the necessary skills and abilities. &nbsp;</p> <p><strong>SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:</strong></p> <ul> <li>Excellent verbal and written communication skills with the ability to compose correspondence and other documents.</li> <li>Knowledge of organization, company, and departmental policy and procedures.</li> <li>Demonstrated ability to work with (and understand the rank of) enterprise executives, senior management and external contacts.</li> <li>Ability to manage multiple priorities, establish work flows and meet necessary deadlines.</li> <li>Ability to effectively exchange information clearly and concisely, and present ideas, report facts and other information, respond to questions and employ active listening techniques.&nbsp;&nbsp;&nbsp;</li> <li>Ability to apply the principles of independent logical, analytical thinking to define problems, collect data, establish facts and draw valid conclusions.</li> <li>Ability to comprehend the consequences of various problem situations and to refer them for appropriate decision-making.</li> <li>Ability to establish rapport and maintain effective working relationships with both internal and external customers</li> <li>Ability to interact with others to build consensus and get decisions implemented.</li> <li>Ability and proficiency in the use of computers and company standard software specific to position, including spreadsheets, presentation software and the Internet.</li> <li>Must exhibit efficiency, collaboration, openness, diplomacy, tact, discretion and judgment.</li> <li>Ability to maintain confidentiality.&nbsp;</li> <li>Ability to perform other assignments at locations outside the office.</li> <li>Excellent organizational skills.</li> </ul> <p><strong>WORKING CONDITIONS</strong></p> <p>Work is performed in an office setting with no unusual hazards.&nbsp; Travel may be required. Ability to work outside of normal business hours.</p>