Manager Program Management FIELD 8980

<strong>At Emergent Holdings, we&rsquo;re creating an innovative environment where our employees belong authentically, contribute meaningfully, and thrive intentionally &mdash; both personally and professionally.</strong>

Southfield, USA

Emergent Holdings

<p class="p1"><strong>Emergent Holdings is driven by a singular goal &mdash; improving the health and safety of our customers and our communities. How do we do that? We create innovative insurance products, technology solutions, and services to support our key stakeholders &mdash; individuals, employers, providers, and strategic partners &mdash; improving the health and safety of the people and places we serve.</strong></p>

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Mid-level Manager

Competitive Compensation and Benefits Package

Overview: The Manager, Program &nbsp;Management is responsible for overseeing management of initiatives in the digital strategic &nbsp;plan for the Medicare Business Performance division . This role reports directly to the &nbsp;Director of Operational Product Management and works closely in partnership to drive forward multi-year transformation &nbsp;initiatives. Responsibilities include program planning &amp; implementation, use case development &amp; prioritization, tracking and reporting progress, managing cross team coordination &amp; partnering with other departments and divisions&rsquo; teams on issue escalation and, and communicating across stakeholders
Responsibilities: <p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES&nbsp;</strong>include the following. Other duties may be assigned.</p> <ul> <li>Program planning &ndash; driving program implementation &amp; creation of roadmap design, prioritize, manage &nbsp;and oversee creation of &nbsp;key transformational initiatives.</li> <li>Establish effective program governance and standardized ways of working for the transformation program.</li> <li>Act as the single source of truth for tracking and reporting progress, along project costs &amp; timelines, against the project plan both bottom-up and top down between leadership and project team(s).</li> <li>Manage day-to-day operations of rigorous project management tracking; identify, use, and customize best-in-class project management methodologies, standards, and tools/templates.</li> <li>Provide direction on use cases for product enhancements and new products to product and technical team</li> <li>Managing cross team coordination, coordination, integration, resolution of issues and communication both within and between the project teams and/or stakeholders across the enterprise. &nbsp;</li> <li>Ideate with initiative owners on mitigation steps against risks identified; ensure mitigation steps are executed against.</li> <li>Manage the change request process, coordinate with relevant stakeholders affected by the change, assess the cost / timeline impact, and gain approval from leadership.</li> <li>Capture learnings and best practices and share across initiative workstreams.</li> <li>Manage direct reports.</li> </ul>
Requirements: <p><strong>EDUCATION AND EXPERIENCE&nbsp;</strong></p> <p><em>Relevant combination of education and experience may be considered in lieu of degree.</em></p> <ul> <li>7 years of progressively more responsible experience in project or product management.</li> <li>Previous experience in healthcare project management at a highly complex organization, or related prior experience within the healthcare industry, is strongly preferred.</li> <li>2 year of leadership experience</li> <li>Bachelor&rsquo;s degree Business Administration, or related field required; Master&rsquo;s Degree in related field strongly preferred.</li> <li>PMP certification preferred.</li> </ul> <p><strong>QUALIFICATIONS</strong></p> <p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p><strong>OTHER SKILLS AND ABILITIES</strong></p> <ul> <li>Excellent oral and written communication skills.</li> <li>Excellent presentation and facilitation skills.</li> <li>Ability to make competent, independent decisions.</li> <li>Ability and proficiency in the use of computers and Company standard software specific to position.</li> <li>Demonstrated success in implementation and the ability to drive progress on goals with other key stakeholders in a matrixed environment.</li> <li>Experience in project management and be a strong people leader with experience in elevating the capabilities and performance of teams.</li> <li>Experience of managing a PMO office</li> <li>Experience of managing the complete lifecycle of a project with project teams</li> <li>Highly efficient in resource planning and tasks assignment</li> <li>Knowledge of benefits and dependency mapping, risk management and resource planning</li> <li>Line management or team leader experience</li> <li>Demonstrated diplomatic ability to build relationships and influence others at all levels of the business</li> <li>Ability to competently mediate disagreements and negotiate agreeable resolutions</li> <li>Experience of program and project level financial management</li> <li>Knowledge of SDLC and exposure to Agile&nbsp;development methodologies</li> <li>Expertise in defining and prioritizing business requirements, and validating product capabilities.</li> <li>Familiarity with digital tools, technology and concepts</li> </ul> <p><strong>SUPERVISORY RESPONSIBILITIES</strong></p> <p>Directly supervises a varied number of employees in the designated department(s). Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.</p> <p><strong>ADDITIONAL INFORMATION</strong></p> <p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description does not constitute a contract for employment.</p>