Make A Difference In Your Community! Haga una diferencia en tu comunidad! | NE

<h4><strong>Are you looking for the opportunity to do challenging and meaningful work in an environment that encourages ongoing learning, development and career growth? Do you thrive on making a positive impact in our community? Do you believe a company can elevate the spirit and quality of life for others?&nbsp;</strong></h4>

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First National Bank of Omaha

<p class="p1"><strong>Grow Your Career with FNBO! </strong><br /><br /><strong>At First National Bank of Omaha (FNBO), we like to think of ourselves as the &ldquo;great big, small bank,&rdquo; large enough to provide the expertise and resources necessary to handle any financial need, yet small enough to know our customers personally. We are a subsidiary of First National of Nebraska, with nearly 5,000 employees and $30 billion in assets. With more than 100 retail banking locations in Nebraska, Colorado, Illinois, Iowa, Kansas, South Dakota, Texas and Wyoming, we help our customers and communities to succeed by focusing on building relationships at a local level.</strong><br /><br /><strong>We have a history of doing what&rsquo;s right for our customers, employees, shareholders and the communities we serve. Whether you're just beginning your career or taking it to the next level, you'll find your fit here.</strong></p>

keywords: join,about fnbo,teller,personal banker,customer care senior specialist,fraud senior specialist,collector,language,education,required qualifications,experience

Full time

Overview: At FNBO, our employees are the heart of our story&mdash;and we&rsquo;re committed to their success! Please see below the details of this career opportunity and how it fits into our organization&rsquo;s success.<br /><br /><strong>Our Modern, Flexible Workplace:</strong><br /><br />At First National, we believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to work from anywhere at any time, allowing for more flexibility in where and how you work. We know that choice and flexibility are important to you. We also recognize that flexible and remote positions can become opportunities for military partners, caregivers, and individuals with disabilities to thrive at First National. We invite you to consider what a Modern, Flexible Workplace can mean for you!<br /><br />It is anticipated that an incumbent in this role will work remotely 100% of the time and will share a hoteling workspace if/when working onsite, as determined by business needs. It is required that during the initial training period, the incumbent will work onsite 100% of the time. Work location and on-site duration requirement is subject to change based on business needs.<br /><br /><br /><strong>About this Role:</strong><br /><br />Your Time Has Come! !Hay Llegado Tu Momento!<br /><br />First National Bank of Omaha (FNBO) is seeking team oriented, positive, and outgoing Bilingual (Spanish/English) professionals for future opportunities!<br /><br />FNBO has a history of doing what's right for our customers and the communities we serve. This sixth generation family-owned business has become the largest privately-owned bank in the United States and has been serving customers for 160 years. FNBO is proud to be committed to our core values of Integrity, Respect, and Passion.<br /><br />Watch this video to see how YOU can make an impact:<br /><br /><br /><br />***Please note that this posting is not for any specific, currently available position(s) with FNBO. Your expression of interest may be reviewed for future Bilingual (Spanish/English) opportunities aligned to the positions included in this posting. As FNBO hires for these roles on an ongoing basis, available positions may be posted on our Careers webpage.***<br /><br /><strong>What&rsquo;s In It For You?</strong><br /><br />FNBO focuses on delivering a superior employee experience that goes hand-in-hand with our superior customer experience! See our commitment to Inclusion &amp; Diversity here!<br /><br />All Full-Time &amp; Part-Time Employees are eligible for benefits including:<br /> <ul> <li>Competitive Pay</li> <li>401k Match</li> <li>Paid time off and paid holidays</li> <li>Medical/Dental/Vision/Life/Disability/Flex Plans</li> <li>Employee Wellness Program</li> <li>Career development/Training/Career coaching/Job shadowing to afford you experiences that may progress your professional journey</li> <li>Tuition Assistance Program</li> <li>Employee banking benefits and other discounts</li> <li>Culture of belonging, opportunity, and recognition &amp; rewards from executive leadership/managers/peers/business partners</li> </ul>
Responsibilities: <p><span class="emphasis-2"><strong><em><u>Teller </u></em></strong></span></p> <p>Becoming a Teller with FNBO is a great way to get a glimpse into the broad world of finance and banking. Our ideal candidate seeks opportunities to exceed our customer&rsquo;s expectations. They must offer consistent, efficient, and accurate service when processing customer transactions. Tellers are empowered to make the right decisions for our customers. We seek individuals with a friendly, positive attitude, who take pride in their work and are committed to a common set of values outlined in our Operating Philosophy.</p> <p>We are looking for individuals who enjoy being members of a team. Tellers develop their skills by participating in training activities and work with their team to achieve individual and team success.&nbsp;</p> <p>&nbsp;</p> <p><span class="emphasis-2"><strong><em><u>Personal Banker </u></em></strong></span></p> <p>The Personal Banker is responsible for developing customer relationships, being a subject matter expert in financial products, and offering the appropriate product at the appropriate time to help build financial well-being for our customers. These products include not only products within the branch, but also other parts of the bank to include Business Banking, Mortgage, Investments, etc.&nbsp; This role may participate in business development opportunities and is responsible for providing operational support, as needed, as well as performing teller duties.&nbsp;</p> <p>&nbsp;</p> <p><span class="emphasis-2"><strong><em><u>Customer Care Senior Specialist</u></em></strong></span></p> <p>Want to be the voice of FNBO?&nbsp; A position on our Customer Care team gives you the opportunity to be the first point-of-contact with our valued customers!</p> <p>At FNBO, our customers deserve a superior customer experience and our Customer Care Senior Specialists are vital in making that possible!&nbsp; This role is for you if you&rsquo;re great at talking with people, know how to identify and define customers&rsquo; needs, and enjoy working independently.</p> <p>&nbsp;</p> <p><span class="emphasis-2"><strong><em><u>Fraud Senior Specialist </u></em></strong></span></p> <p>The Fraud Senior Specialist monitors, evaluates and investigates potential fraudulent credit and debit card transactions. This role supports procedures utilized within the department to efficiently protect FNBO and its affiliates from fraudulent credit and debit card usage, losses and liability.</p> <p>&nbsp;</p> <p><span class="emphasis-2"><strong><em><u>Collector </u></em></strong></span></p> <p>The Collector is accountable to make outbound calls to cardholders who have become delinquent.&nbsp; Collectors are expected to have effective conversations with our cardholders to uncover the reason for delinquency and provide appropriate solutions to cure the delinquency while remaining in control of the call and providing a superior customer experience.</p> <p>&nbsp;</p> <p><em>***Please note that this posting is not for any specific, currently available position(s) with FNBO. Your expression of interest may be reviewed for future Bilingual (Spanish/English) opportunities aligned to the positions included in this posting. As FNBO hires for these roles on an ongoing basis, available positions may be posted on our Careers webpage.***</em></p>
Requirements: <p><span class="emphasis-2"><strong><em><u>What Makes An Eligible Employee In Any One Of The Below Roles? </u></em></strong></span></p> <ul> <li>Someone who is at least eighteen (18) years of age or older</li> <li>Someone who has obtained a GED or high school diploma</li> <li>Someone who has a minimum of six (6) months of customer service or sales experience</li> <li>Someone who is Bilingually (Spanish/English) proficient, as determined by a third-party assessment process, to serve our customers</li> </ul>